Monsters from compendium appearing as default tokens

Hey guys Not even sure how to properly ask this question but I've been having a recurring issue where half the time when I drag a monster from the compendium, it appears as the default stick figure token instead of its actual token. I purchased all the relevant sourcebooks on roll20 and shared them properly in my campaign so I have no idea why this is happening can anyone help? Thanks in advance.

When you drag the token, make sure that you wait for the pop up window to fully load. You can delete the characters that you loaded before and try again.

Reported here , and acknowledged as under investigation here . Bug: Newly-dropped characters now must fully resolve before closing the window. If you close it too early, the process stops, including token assignment. (If you have an incomplete monster due to this, you must delete or rename it before trying to drag in a fresh one. The Compendium will not overwrite an identically named monster, to preserve local modifications). Many users have reported broken monsters with incomplete stat blocks or missing tokens. Before this change, the character sheet would finish forming in the background even after the window was closed.

Thanks guys that seems to have cleared it up. I was just closing the pop up character sheet reflexively since all I wanted to do was place the tokens and I guess that was screwing up the loading process.