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Charactermancer not working

Not sure why this seems to happen but it happens FAR too often. I create a character with the charactermancer, fill everything in, then when I hit apply nothing happens it just sits doing nothing. I close the sheet, the game heck even the browser and still it fails to complete. Only seems to happen on some characters but far too many to count as to why it does this.
1621264597
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Most common cause is that the character sheet is popped out into its own window. Some things do not work in popped out windows and Charactermancer is one of them.
not sure how that can happen when I did nothing different then all the rest of the sheets I make
1621270614
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Just mentioning it since it's a common cause. Given the information supplied, we can only make guesses. You can go through the steps I'll put below the horizontal rule in case they help to narrow down a cause. The most likely recourse is to capture a Console Log ( Chrome ,  Firefox ), and fill out a  Help Center Request . Could you please carefully work through these steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!)
I figured it out right away, I was using an API called charsheet to generate the sheet then used the charmancer and that caused the issue. I created it the normal way and the sheet worked fine so I deleted the API since it was causing the issues.
1621274050
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Excellent! Thanks for sharing the solution. Too often when folks figure out something, there's no update and folks are left without knowing things to check for if they have similar problems.
I would rather share so as not to cause others to post the same thing over and over and bother you fine folks with repeated questions that had been solved but not reported as to what the solution was.