I recently kicked a few players from a game hub, because it was a copy of the Original Game, which had so much content it was slowing Roll20 Down. I tried adding them back and each one of them is receiving "Not Authorized". Yet I check their profile page and they are not banned by me, but they can't even see my active listing of the game. Any solutions?
I tried steps 1-3 (and cleared cache).
I tried Email Invitations.
When you kick someone a new join link is generated. You'll need to share the new join link with them.
That might be the problem, its not generating a new invite link? I tried the one ingame (that is hidden). It didn't work. So I also tried the Email Invitation Option. That didn't work either.
That's odd. I can assure you that there is no banning going on of any kind, though. Something might be going awry, but the word "banning" can be a sensitive word.
Make sure that they are getting the new invite link from the new game. If that is not working, try sending them a link from a brand new game, just to verify that there is no overall problem. If you want to verify that kicking someone from a game does not disallow them from using a newly generated link, you can create a Dummy Account, invite it (and log in under it), kick it, and then invite it with the new link. It should work fine.
If all this still goes awry, please fill out a Help Center Request, because something is not working properly. Also, please, if you could, report back to this thread regardless. If there is still a problem, I'll do what I can to direct attention to it. If you manage to resolve it, it would be helpful for others to understand what the issue was.
Experiencing this issue right now. Cleaned out my AL one-shots room. Sent new invite link to this week's players and some get not authorized message. I created new links and players still cannot join. One created a dummy account and could join with the latest link.
To test, one player created a game, invited his dummy account, and after joining kicked the dummy. Sent new invite link and dummy could not rejoin the room.
Wow Iniciativa same. I do One-Shots weekly and rotate players. Around 30+ folks cant get in. Hopefully its resolved soon.
Iniciativa+4 said:
33 people are waiting for this bug to be fixed so they can play in our community. T_T!
A.J. Falcon said:
Wow Iniciativa same. I do One-Shots weekly and rotate players. Around 30+ folks cant get in. Hopefully its resolved soon.
Go ahead and give it another try please. We found the problem and this should be fixed!
