Anybody else recently not getting "followed" forum post email notifications?

I have had my preferences for forum notifications set to "immediate" for quite some time and it everything was working fine. However, the last day or two there have been a couple threads that I have "followed" that did not send me email notifications when new posts arrived. I did check to confirm my preferences were not changed. I log into Roll20 and see the pink "mail" icon in the upper right with several notifications, but no emails were sent. I also checked my spam folder to be sure they weren't improperly flagged by my Gmail account, and they weren't there, either. The last forum notification email I received was on Oct 5. I have since received official Roll20 emails from the "Roll20 Team" without issue. Not a huge deal, more of an annoyance, but I was just curious if anyone else had experienced the same problem. I put in a help desk ticket to let the team know, just in case it is an early warning sign of a more widespread problem.

Yes, same here.  I noticed it starting yesterday evening but it could have been going on longer.  I'm not getting any email notifications from Roll20 anymore.

I suspected this already earlier some two weeks ago and today I can confirm that no site notification was sent even though I have valid e-mail and notification setting at send immediately . And yes, I have checked my spam folder, notifications aren't there.

Yeah. It's still happening to me. I put in a help desk ticket but they just referred it to their dev team.  No idea if or when it will get looked at.

Same.

Yeah same happened to me didn't get notifications for messages or forum posts.

I'm having the same issue.

I am as well.

Hi Drespar, Mine was set to "Immediately for every notification."  I've switched back and forth like you recommended.  I will let you know if that helps.

Swapping notification types does not appear to have resolved the issue.  Still missing email notifications.

"Immediately for every notification".  I'll try swapping.

Here's a reply so you can test it :P

Nope, but I left it on 1x/day to see if I get one tomorrow. But honestly, even if daily works it doesn't help me since I check in pretty much every day anyway. 

Update: After changing and leaving settings to 1x/day, I received a single email on the following day as expected. So it seems either something changed on the backend or only immediate notifications are affected by the bug. Going to change it back and see what happens.  

Did you start getting immediate notifications again yet?

Nope, immediate notifications are still broken for me.

I'm still having this problem. Has anyone found a fix for it? I have mine set to Immediate.

No change here, still no notifications :(

Yeah, me too.  Foolish to expect Roll20 to look into the breakage of a standard site feature...

The dmarcian site still reports a problem with the DMARC record:&nbsp; <a href="https://dmarcian.com/dmarc-inspector/?domain=roll20.net" rel="nofollow">https://dmarcian.com/dmarc-inspector/?domain=roll20.net</a> This doesn’t help with getting sites like Gmail &amp; Office 365 to accept emails from Roll20 as legitimate.&nbsp;

I receive other emails from Roll20 in Gmail without issue.&nbsp; It's just the instant email notifications for comment replies, etc. stopped working over a month ago and still has not been fixed.&nbsp; Daily notifications go out as expected but not instant ones.

Hey all,&nbsp; Thanks for working with us here, and David M., thanks for your initial report! We are aware of an issue where some users are not receiving email notifications when set to immediate.&nbsp; The dev team is currently working on a fix and we should have it out within the next week or so.&nbsp; Apologies for the trouble here; the team is working hard to get this resolved.

Thanks for the update, Mel!

Hey all, we’ve pushed a fix this morning that should have fixed this issue for all of you. If you’re receiving an email immediately for this message, it’s fixed! Please let us know if you’re continuing to have trouble.

Huzzah!

Looks like they're working again! Thank you!