Disconnected every hour from the server

For the past day, if I have roll20 open for an hour I get a message saying I've been disconnected from the server. It does not reconnect on its own (I left it open overnight to test), and I have to refresh the room to reconnect. Since this usually breaks the jukebox and closes any sheets I had open, it's pretty annoying. No-one else in the game is getting these errors.

This might be a tough one to track down. If you can catch a Console Log ( Chrome ,  Firefox ) from the time the disconnect happens, you can file a  Help Center Request  and give them that info. That might help devs figure out what's going on. Beyond that, the stuff you can do on your own, I'll post below the line. Could you please carefully work through these steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!)

I had this problem yesterday as well and was able to pinpoint the problem: a browser extension that restricts/blocks scripts from untrusted places from running. I believe the specific one that needs to be allowed is called "securetoken.googleapis.com" though depending on what you are using and what is doing this for you, may not see that as available to set to allow/trust until an hour passes as it was not visible to me on initial load. Or you could disable what is blocking/restricting scripts wholly for the tab you access Roll20 on to hopefully ensure things go smoothly. To be clear as well: it really was like clockwork, exactly 1 hour after loading in, the disconnect would occur. But any other site/tab was fine, no internet outage or anything. it was strictly that tab, this site. So I experimented by disabling my browser extension and it stopped, and from there looked into what scripts it was blocking and found what was causing the trouble for me. Hopefully it helps you too, 'cause this was really troublesome and it sounds like we have had the same exact issue.

Ah, yeah its exactly an hour each time, thats probably it. I do run scriptblockers, though I'd made sure to enable stuff in roll20, I'll try enabling that specific one to see if it fixes the problem. EDIT: Seems to have fixed it, thank you for the help.