Roll20 Performance was about as bad as I've seen

Awful.  Atrocious.  Multiple seconds for clicking on anything or worse performance doing anything.  Makes me start really seeking alternatives to Roll20.  This keeps happening.  Again and again.  Then you fix, then again.  You need metrics to see this coming and stop it from happening.  Your saving grace is that foundry API developers want big money for their APIs and fantasy grounds, you get what you get.  I don't want to leave this site, but this periodic terrible performance has to stop.  You can detect this long before it happens

Do you use Dynamic Lighting with Explorer Mode? If so, turn it off and see if it gets better. If turned on - as player or gm - I notice the lag as well (opening handouts, rolling dice etc.)

TheMarkus1204 said: Do you use Dynamic Lighting with Explorer Mode? If so, turn it off and see if it gets better. If turned on - as player or gm - I notice the lag as well (opening handouts, rolling dice etc.) Why should we have to "Not Use" a feature that is part of our product?  Why cant' they just fix the issue.  It has been around forever!

Bob P. said: Why should we have to "Not Use" a feature that is part of our product?  Why cant' they just fix the issue.  It has been around forever! Choose your own adventure: They are aware of this and taking it very seriously. Maybe its on your end?  You should do some exhaustive testing to confirm it isn't on your end.  Because it probably is.  Maybe. Don't worry about it - look, new changes to the Marketplace!  Isn't that great? -Adam

Bob P. said: TheMarkus1204 said: Do you use Dynamic Lighting with Explorer Mode? If so, turn it off and see if it gets better. If turned on - as player or gm - I notice the lag as well (opening handouts, rolling dice etc.) Why should we have to "Not Use" a feature that is part of our product?  Why cant' they just fix the issue.  It has been around forever! UDL is garbage and even if you get it to work well for your table it utilizes things that virtually every adblocker is designed to block till you whitelist roll20 so your players are likely playing with UDL off without letting you know, unless they are teachers pets and tell you.  Always use LDL and if you have issue with how they make you jump through hoops just to constantly switch LDL on...preachin to the choir bud, it wasn't always that way, they actively wasted dev hours to redesign the page and token settings tabs so that it was harder to find and utilize LDL, purposely used dev hours just to hide it and make it stay hidden after you enable it in the session.  Someone actively spent hours redesigning their UI to do that to every plus and pro user well before UDL will ever become reliable.  

@Drespar.  The performance issues, when they happen, affect everything.  Opening a character sheet, opening a token.  Opening a handout.  Running an API.  Everything just grinds down.  When I posted this thread, I was getting 4-5 second response time per click.  Last night it was solid, then went out to lunch, then came back, then went out to lunch.  Intermittent.   The second, more concerning issue is for two nights, two sessions in a row, the different sets of players saw a token on the map in a location that I didn't see.  When I refreshed browser, I saw it.  These were tokens I moved or removed and it somehow didn't take.  I saw the token moved.  Or in another case removed.  The players saw it in it's original position.  Again, when I refreshed I saw the token where they were seeing it.   Somehow there was a disconnect between what I was doing with the tokens and what they were seeing and I wonder if that's related to the performance somehow.  

No, I don't get a connection interrupted.  It just slows down.   I'll PM you game names if that's ok.  And yes, the players saw the token at a totally different location than I did.  Once I refreshed, I saw the token at the same location they did.  So somehow, the players didn't pick up the change I made.  

One thing I've noted was just this last week's session - I normally had hardware acceleration on for my browser, and had turned it off due to another issue - when I started the game it behaved as you described, until I turned on hardware acceleration in Chrome:  Chrome: [ ⋮ ]> Settings > Advanced > System > Use hardware acceleration when available   (Toggle)   Everything ran a lot smoother after that. It may be that without that, Chrome struggles with the processor requirements. 

Victor B. said: @Drespar.  The performance issues, when they happen, affect everything.  Opening a character sheet, opening a token.  Opening a handout.  Running an API.  Everything just grinds down.  When I posted this thread, I was getting 4-5 second response time per click.  Last night it was solid, then went out to lunch, then came back, then went out to lunch.  Intermittent.   The second, more concerning issue is for two nights, two sessions in a row, the different sets of players saw a token on the map in a location that I didn't see.  When I refreshed browser, I saw it.  These were tokens I moved or removed and it somehow didn't take.  I saw the token moved.  Or in another case removed.  The players saw it in it's original position.  Again, when I refreshed I saw the token where they were seeing it.   Somehow there was a disconnect between what I was doing with the tokens and what they were seeing and I wonder if that's related to the performance somehow.   I do have the same issues but ONLY with Dynamic Lighting and Explorers Mode turned on! If this is turned off, it works just fine. It it is turned on, opening character sheet, rolling dice etc. is slowed down to the extend that it is barely usable! I do not see the red "connection interrupted" prompt, too. (Hardware Acceleration enabled on my end)