When changing token from gm layer to token layer the player permission to see name won't stay checked

I have some monster tokens in roll20 and they are on the gm layer.  I check the box under General, player permissions so they can see the name.  The box stays checked when I save the changes.  However, when I change the token from gm layer to token layer this box becomes unchecked.  I've tried several times to recheck it but it won't save the change.  If I put the token back to the GM layer the box remains unchecked.  However, if I check the box and save on the GM layer the box stays checked. This is currently affecting all of my games.  Those games where this use to be working fine the box is no longer checked for any non-character tokens.

I cannot duplicate this behavior. I also don't recognize a tab named "General". How are you switching the tokens from layer to layer? Via a script or extension?

I can't reproduce this behavior on my end (Firefox); what browser are you using? Are you using the API or anything else that changes the default way that Roll20 interacts with tokens? Does the problem persist in an incognito/private window (to rule out an extension conflict)?

I can't replicate this problem. Do you have any browser extensions enabled? Cleared your cache? Have you tried opening the game in an incognito window? You might want to open a ticket in the Help Center.

Are you using Bump api to move them?

Thank you for the responses.  I did try opening the game in an incognito window and encountered the same problem.  I've also found this is not happening for tokens that represent (are linked to) player character tokens that have a sheet in Roll20.  It's for the monster tokens that are tied to a monster stat block.   I open a token and see Token Settings on the Detail tab.  Under that it says General in bold letters.  Next to General are 3 horizontals dots.  This has the Player Permissions.  I check the box next to See, so players can see the name of the token. I click "Save Settings".  I reopen the Token Settings and the box next to See is no longer checked.  This only happens when the token is on the Objects and Tokens layer.  When it is on the GM Info Overlay layer it keeps the See box checked.  However, if I move the token to the Objects and Tokens layer the box becomes unchecked. I'm doing all of this changing manually.  However I do have the following scripts enabled: spiritualWeapon.js, Group Initiative, Aura/Tint HealthCollors, and TurnMarker1.js This is happening in the add-on adventure, Divine Contention if that makes a difference.  I'm using Chrome for my browser.  I tried using Firefox and had the exact same issue.

Its aura tint api.  Check its settings.  It controls shown names.  

It does not handle any tokens in the GM layer, that is why your problem is not happening in the GM layer.  

DM Eddie said: Its aura tint api.  Check its settings.  It controls shown names.   This is almost certainly the case. If the script only did what was advertised on the cover, it would be less of a headache.

Thanks the the help!  How do I check the settings for aura tint api?  I only have a passing familiarity with scripts and computer programming so I'm not sure where to check this.  

The instructions say to type "!AURA" into chat. I haven't looked at that script in years, but IIRC, there is a configuration menu that lets you turn some of that stuff off.

keithcurtis said: The instructions say to type "!AURA" into chat. I haven't looked at that script in years, but IIRC, there is a configuration menu that lets you turn some of that stuff off. Thank you!  That allowed me to change an option to show the names!  Much appreciated!!