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Roll20 logs me out when I upload images

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Roll20 logs me out when I upload images
1657971934
Anakin
Permalink for 10976762 Quote
Whenever I try to upload images, like for maps or character avatars, I get an infinite loading bar. If I try opening any other Roll20 tabs, windows, characters, handouts, etc, I get taken to the Roll20 login screen. Turning off adblock didn't help, and using different browsers didn't help. Someone please help.
1657985143
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 10977007 Quote
Hi Anakin! Are you close to your storage quota? You can check this on your account page. If this turns out to be the issue, and you want to delete older stuff, try starting with audio first, if you use any. The files there are typically much larger and rarely as critical.
1658032522
Anakin
Permalink for 10978368 Quote
Nope. Still have 15 MB of space left. It's something else.
1658032552
Anakin
Permalink for 10978370 Quote
I logged in 30 seconds ago and it made me log in again to post that.
1658040321
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 10978509 Quote
Your best bet is to capture a Console Log ( Chrome ,  Firefox ) and use it in a  Help Center Request . This is definitely not normal behavior for the site.
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