Issue: Preparing for Dice Roll Result

Per request, here is the new topic with the copied information from the other post: I've encountered an issue with rolling the dice (only noticed with 3D, haven't tried normal). In preparation for a damage roll, I've highlighted a token's health amount and waited for the result so I could reduce accordingly. As my player rolled, however, it caused his side of the game to crash (and I think his whole browser). I was able to reproduce this happening. I haven't tried yet to go back through and do major testing, nor do I know what browser my player was using (I was at least using Firefox), but I intend to try some things out later, as I'm still new to Roll20 and still trying to obtain a good footing on how everything works.

Thanks for the report. WebGL, the technology used for the 3D dice, is still very new and very poorly supported. How it works and its stability depend on the combination of OS, Graphics Card, Drivers, and Web Browser you are using. I doubt the crash had anything to do with you selecting the token and more to do with some part of that hardware/software combination on his end.

Michael, thank you for posting a separate report. Could you supply a step by step process on how to reproduce this? Eric is probably correct regarding WebGL (he knows more about it than I do) but I would like to see if I can reproduce it. - Gauss

1. Have 3D dice turned on. 2. Select a token's "bar" bubble so that the cursor is in there and ready to change the value. I don't believe it matters what bar is selected, but I had selected bar 1 (the green heart). 3. Have a player roll dice (in this case, the player also had 3D dice turned on). 4. Player crash resulted after this. Again, I'm not able to confirm what system specs the player was using. Whenever I didn't have a bubble selected, however, the 3D dice rolled just fine for him.

I would need the specs for the player, please ask him to go to&nbsp; <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and post the results (except IP address). - Gauss

Here are the player's specs. Operating System: Microsoft Windows 7 Screen Resolution: 1920 x 1080 Web Browser: Chrome 26.0.1410.43 Browser Size: 1920 x 979 Color Depth: 32 Javascript: Yes Flash Version: 11.6.602 Cookies: Yes User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.43 Safari/537.31

Thanks Michael, I will try again to replicate this but I am guessing it is just one of those system&nbsp;dependent&nbsp;issues as Eric stated. Just as an aside, I usually cannot run 3d dice for long without it crashing the specific browser tab it is running in. Not a decent enough system.&nbsp; - Gauss

Yeah, something tells me his is a little older as well. But no worries, just thought I'd put it in and do my part for issue reporting in case there is anything that can be done. :-)

I would like to add that I experienced the 'Aw snap' page a number of times when I had the 3d dice enabled. I had no drama when it was disabled.

I can confirm that I only dropout of google+ hangouts when I have 3d dice enabled. The dropout occurs when I roll the dice and it only happens periodically. I am using google chrome for my browser and my operating system is windows 7.