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Transformers on the marketplace?

December 31 (2 years ago)

Hope this is the right forum.

A while back I saw "Transformers" on the marketplace, but now nothing.

Anyone knowing if its a goner, or if it is to come back?



December 31 (2 years ago)
Seconding this.

I was really excited about having that game on my favorite VTT. I'm hoping that whatever the issue is gets sorted out sooner rather than later!
January 01 (2 years ago)


Tom E. said:

Hope this is the right forum.

A while back I saw "Transformers" on the marketplace, but now nothing.

Anyone knowing if its a goner, or if it is to come back?




All of the Renegade books that were listed as Pre-Order were taken down. No refunds thus far and Rol20 has only replied with a "We will look into this." When a support ticket has been submitted.


I think they are still on break, so once they are back in the office, Mon or Tues most likely, we may get some answers.



Was wondering about this myself. I'd been planning to run an online campaign using this system, and this kinda throws a wrench in my plans.

January 06 (2 years ago)

and of course Roll20 has remained completely quiet about it.

I opened a ticket, got a response saying they would look into it and then a feedback email asking how they did... 

January 08 (2 years ago)


GM Matt said:

I opened a ticket, got a response saying they would look into it and then a feedback email asking how they did... 

As usual, we can expect absolutely nothing from the team that manages this site.  As of now, I am officially done giving them the benefit of the doubt.


January 09 (2 years ago)

So, the Renegade book I ordered was refunded as it  is no longer confirmed for launch on Roll20


January 09 (2 years ago)
Bianca
Roll20 Team

Apologies for the delay in giving an update. Transformers will not be launching on Roll20 at this time, unfortunately. 

We have sent emails to purchasers with instructions on how to receive a refund. If you didn't receive an email, please contact us: https://help.roll20.net/hc/en-us/requests/new?ticket_form_id=5896101765271


Bianca said:

Apologies for the delay in giving an update. Transformers will not be launching on Roll20 at this time, unfortunately. 

We have sent emails to purchasers with instructions on how to receive a refund. If you didn't receive an email, please contact us: https://help.roll20.net/hc/en-us/requests/new?ticket_form_id=5896101765271


That's... it? My Little Pony? GI Joe? Further Power Rangers products? E20 in general? 

January 10 (2 years ago)

Yeah it is kind of a sh**show right now. Neither side is going into more detail that what has been shared.

I feel like it should be a pretty easy fix. Just send the product data again...but whatever. We are the ones who get shafted.