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Cannot play new module recently bought - Shadow of the Dragon Queen

1677247841
Dan
Plus
Sheet Author
Hey team, I bought a new module (Dragonlance - Shadow of the dragon queen) and I created and configured my new game table with it. Did spend some time setting up all the defaults, compedium access, etc. This was yesterday night, until now I cannot access the game... it says it might take several minutes but more than 8h have passed. Could I please get some assistance? If possible I do not want to have to re-create the game because I don't want to have to re-configure everything. Thanks in advance!
1677250386
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Dan! It's mostly community help here on the forums. Your best bet is to file a  Help Center Request . But I'll see if I can direct any attention this way.
Hey Dan, For clarification -- were you able to join the game at all during this time? For example, created the game joined in set up some characters etc. left the game came back, and it was back in a "might take several minutes" state? OR did you make the game, and it never left that state? In the case of the latter situation, our recommendation at this time is to re-attempt creating a new game with the same module. Its rare, but occasionally the system can hit a snag where it doesn't properly complete. If it is taking more than 5-10 minutes I'd recommend trying again from scratch.
1677253584

Edited 1677255371
Dan
Plus
Sheet Author
It was the latter, I basically did the standard steps: 1. bought new module 2. created game with new module 3. went to game setting and tweaked as desired 4. still waiting for it to be ready since then Alright, I wanted to avoid re-creating because the config page can be a bit... non-intuitive. The form is split into sections that save separately, some requiring a full page re-load thus leading to config loss in other sections of the form that save independently.  It's alright though, I'm going to delete that one and try again. Will come back here find the results later Thanks folks!
1677255384
Dan
Plus
Sheet Author
Okie, I re-created and it seems good now! Thanks!
1677262944
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Dan said: Alright, I wanted to avoid re-creating because the config page can be a bit... non-intuitive. The form is split into sections that save separately, some requiring a full page re-load thus leading to config loss in other sections of the form that save independently.  This is a long term issue with that page, due to that you are saving to multiple objects, compendium settings, game settings, and sheet settings.
I just bought lost mines of Phandelver and have the same problem, making a new game didn't fix the problem. I tried it on both chrome and fire fox and cleared my cache.  When I open a new game it works fine but when I leave and come back it just says adding module please wait.