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player stuck on "adding module"

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. player stuck on "adding module"
1680465539

Edited 1680465570
Nicholas A.
Plus
Permalink for 11399099 Quote
Went to go launch a game to finish up a character and the game is just stuck on the "Adding Module" in red at the game's front page / Recent Discussions Page. I'm a player in this game, using Google Chrome, and I tried it on both my desktop and my laptop. The module is D&D 5e's Descent into Avernus. My other games on roll20 seem to work just fine.
1680466240
Gauss
Forum Champion
Permalink for 11399119 Quote
Could you try Firefox?  Also, could you try Incognito mode in Chrome (Ctrl+Shift+N)?
1680467234
Nicholas A.
Plus
Permalink for 11399137 Quote
Thanks for the reply! Same result from Incognito Mode Chrome, Microsoft Edge, and Firefox.  The GM is having the same problem, too, and he just tested it on Edge, Chrome, Firevox, and OperaGX along with the various incognito / private browsing modes.
1680467879

Edited 1680468134
Gauss
Forum Champion
Permalink for 11399153 Quote
It sounds like the game is messed up.  Next step: have the GM copy the game, see if the copy works. Another thing to try, have the GM clear the chat archive. IIRC the chat archive can sometimes cause an issue with loading.  Edit: If neither of these options work the next step will be to file a report with the Devs via the Help Center .
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