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Name Plates DD5e

I know this question has been asks multiple time. But I can't get the names to show up under the tokens. I drag a players token on to the object and token layer. Select that token open the token settings tap. I then make sure the right represents character is selected, tick the player permission to see, tick the name plate box then update selected token and save. I also go to there character sheets and set add character name to template to on. When I go back and reselect there token and reopen the token settings tap the player permissions see is unticked and the name plate box is unticked. I've been through the forums tried a few thing but nothing seems to work, it's very frustrating for me and my players. So any help would be very welcome.  
1681651505
Gauss
Forum Champion
Are you using any Mods (API scripts)? If I remember correctly, one of them overrides the nameplate settings.
Aura/Tint Healthcolors has a name show/hide setting.  Try the command !aura and check if it is on. 
Thanks for your quick replies.  It was the Aura/Tint Healthcolors so ran your suggestion Jarren and now all works