Roll20 High Latency and Crashes With Brave Browser

Ive been using the Brave Browser with Roll20 since 2020. Although its not listed as a supported browser, it worked well, never had any big issues. I used it like this with several different computer systems, so its not a fluke. Brave is browser that is supposed to be marketed for gaming, so It being overlooked is unfair. I used Brave with Roll20 a few weeks back, had no problems. Now its just high latency and crashes often when I launch a Roll20 game. Someone else had the same issue and reported <a href="https://app.roll20.net/forum/post/11388069/support-for-brave-browser" rel="nofollow">https://app.roll20.net/forum/post/11388069/support-for-brave-browser</a> But since it was reported as a suggestion, the post was closed because it didnt get popular. Even then, this is a very serious issue.&nbsp;

Hi Re-Horakhty,&nbsp; My guess is that Chrome and Firefox are the main browsers folks use while Brave is probably a relatively niche browser.&nbsp; As for the report here, if your intent is to file a report with the Devs the best method is to use the Help Center as the forums are primarily for users helping users. Unfortunately, not using Chrome or Firefox their answer may be along the lines of 'use Chrome or Firefox'. But, still I would give it a shot and see what they say.&nbsp;

I was curious what the latest market share was. Unless your browser is Chrome, it is niche.* *with the possible exception of Safari, but only because of iPhones...

keithcurtis said: I was curious what the latest market share was. Unless your browser is Chrome, it is niche.* Brave is a chromium browser and its open source. It's not stand alone or specialized browser based on radically different source code. It's just visually different and has functions that sync with game applications. To restrict Roll20 games to either original Chrome or Firefox would be very extreme and terribly inconvenient to allot of users. I prefer Brave so much I would seriously pay Roll20 a tax to be able to play Roll20 games on it with ease. Right now its running at 2 frames per second and likes to crash randomly. I've been so used to it over the years I took it for granted.&nbsp;

Re-Horakhty said: keithcurtis said: I was curious what the latest market share was. Unless your browser is Chrome, it is niche.* Brave is a chromium browser and its open source. It's not stand alone or specialized browser based on radically different source code. It's just visually different and has functions that sync with game applications. To restrict Roll20 games to either original Chrome or Firefox would be very extreme and terribly inconvenient to allot of users. I prefer Brave so much I would seriously pay Roll20 a tax to be able to play Roll20 games on it with ease. Right now its running at 2 frames per second and likes to crash randomly. I've been so used to it over the years I took it for granted.&nbsp; Unfortunately being "Chromium" does not make it "Chrome". It is similar to how many video games use the same engine to drive the graphics but are very different games otherwise.&nbsp; Edge is also "Chromium" but has significant differences from Chrome. Ultimately though, it is up to the Devs of Roll20, I suggest you contact them about this via the Help Center link I provided above.&nbsp;

That was really a wild analogy. Video game development and browser development are two different fields.&nbsp;

My comment was more about the surprising ubiquity of Chrome in response to Gauss' observation. My general advice for browsers on Roll20 is, "If it works, it works". That being said, Roll20 cannot support every possible browser, so it picked two that were the most popular at the time. It's unlikely they will add another any time soon. That being said, lets get back to your original issue. You are experiencing significant lag under Brave. Have you tested with other browsers to verify that the Roll20/Brave combination is the source of the lag? Also, have you tested to verify that it is not a software issue with extensions or cookies? I assume Brave has something similar to an incognito mode. That can rule out most extension conflicts. You can also try deleting cache and cookies. There may be some bad data there responsible for the crashes.

keithcurtis said: My comment was more about the surprising ubiquity of Chrome in response to Gauss' observation. My general advice for browsers on Roll20 is, "If it works, it works". That being said, Roll20 cannot support every possible browser, so it picked two that were the most popular at the time. It's unlikely they will add another any time soon. That being said, lets get back to your original issue. You are experiencing significant lag under Brave. Have you tested with other browsers to verify that the Roll20/Brave combination is the source of the lag? Also, have you tested to verify that it is not a software issue with extensions or cookies? I assume Brave has something similar to an incognito mode. That can rule out most extension conflicts. You can also try deleting cache and cookies. There may be some bad data there responsible for the crashes. I tried it on different systems, including one with a new install. I don't use Roll20 in a privacy window. It's only Brave that has the issue when I launch a game. On the rest of the site it, like this page it works perfect. As mentioned in the original post, I'm not the only Brave user with this issue. As I've reference a separate thread making this complaint. And by the way, I don't use Chrome or Firefox. Haven't used any of them for over five years. I rather use Microsoft Edge than Chrome or Firefox. Microsoft Edge and Safari are default OS programs, so that's rather extreme to exclude them as well.

The purpose of asking those questions (browser choice, privacy) was to diagnose, not to convince anyone to switch. One of my players used Edge for a year or so because it ran more smoothly than others. That's cool. What works, works. As for support, that's Roll20's call, but I can certainly understand the desire to develop for a few select browsers rather than all browsers. Adding browsers means adding a lot of extra work and time for each browser.

keithcurtis said: Adding browsers means adding a lot of extra work and time for each browser. Lol, just about all browsers worked before just a few months ago. There weren't any incredibly ground-breaking changes to the game room when it stopped worked like it did before. Its not like they would be reinventing Roll20 game rooms. It's more than likely a&nbsp; handful of bugs. Its not like they designed Roll20 specifically for 2 browsers since its inception. They simply broke something that has been working since the dawn&nbsp; of the brand. So yeah, my complaint is completely valid. Brave literally worked since Brave launched (after Roll20) and stopped working just recently after years of good reliability. This belief that using Brave is incompatible like running a Windows game without Linux support on Linux is really half baked and pulling for straws. This matter simply has to be fixed. And it's happened before. I remember when ALLOT of complaints happened surrounding performance issues (latency) and the works, involving&nbsp; the aforementioned two browser that you two are claiming to be absolutely exclusive to Roll20 for now on. And those bugs got&nbsp; fixed. Some of those devs are still around. This should be a breeze really. And if its not, its still a neglected problem that needs to be resolved because it was never there before.&nbsp;&nbsp;

Re-Horakhty,&nbsp; We are just users, like yourself, there is nothing we can do about this bug other than offer advice and suggestions.&nbsp; In my first response to you in this thread I gave you your best method for a resolution, message the Devs via the Help Center. This forum is primarily for users helping users.

Supported &lt;&gt; compatible. If an unsupported browser works, great. If it doesn't, it's unlikely Roll20 will do anything about it. they might, but there's no guarantee. And features continually break even on the supported browsers. For nearly three years you could not pop the chat tab back in on Chrome without reloading the game. That's the nature of running in a browser. Gauss is right though. You are just talking to other users here, unless a team member happens by. The best recourse if you want to see change is either to request a fix through a&nbsp; Help Center Request &nbsp;or use the suggestion forum.

Yeah, if only reloading was a solution but it isn't. It's a series of bugs that need fixing and I would expect users who had the same issue would join happen by this thread and contribute some actual recommendations. Or people who still have this issue express their unsolved issues in this matter. It needs to be discussed allot more between people with the issue and people with experienced solutions because this very neglectful. Bringing this up in public actually exposes this issue more anyways.&nbsp;