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Macros Disappeared

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Macros Disappeared
1365606985
Stephen H.
Pro
Permalink for 116150 Quote
Hello there, I just logged in to do some finishing prepwork before tonight's game, and I noticed that all my macros have disappeared.  I refreshed a couple of times to be sure, and everything else (music, player list, etc) seems to be in tact.One of my players just logged in to check, and his have been wiped out as well. Is anyone else having this issue?  
1365619026
Riley D.
Roll20 Team
Permalink for 116383 Quote
What's the name of the campaign?
1365621669
Stephen H.
Pro
Permalink for 116458 Quote
It's called "The Infinity Crusade."  Do you need the player link?
1365635495
Stephen H.
Pro
Permalink for 116761 Quote
We're playing now, so my players are manually remaking all of their macros, just so you know.  So if you check, they'll be back.
1365640331
Riley D.
Roll20 Team
Permalink for 116850 Quote
Oh, sorry. I was just now getting to a point where I could take a look. It's very bizarre that this happened...did anything out of the ordinary happen when you loaded the campaign or did you recently create a new macro that might have caused that to happen?
1365692792
Stephen H.
Pro
Permalink for 117431 Quote
No, everything loaded up normally.  Our maps, music and everything else was in place. Once we got into the game, people noticed that they could no longer control their tokens.  I had to go back into the Journal tab, click "Edit" and add all of the characters back into players journals before they could control their tokens again--so something was also wiped out there. Only one player was able to keep his macros: the one person that made all of their macros within their actual character under the Abilities section.  Everyone else just set them up under Macros in the "My Settings" tab.  Those are the macros that got wiped.
1365692901
Stephen H.
Pro
Permalink for 117434 Quote
Oh, and I'd only created very basic, normal macros for some monsters.  And not since last Wednesday or so, when everything was working.  "/roll 1d20+6" etc.  Nothing fancy.
1365701626
Riley D.
Roll20 Team
Permalink for 117573 Quote
Okay, based on that additional info, it sounds like what happened is for some reason your Players (in-game players) were lost. The Macros (and Character/token assignments) are all based on that. When you load up the game it checks to see if your Roll20 Account has an existing Player object in the game. If not it makes a new one. It sounds like for some reason it got confused and thought none of your Roll20 Accounts had Players in that game if that makes sense. If you still want me to take a look I might be able to recover those Player objects (along with the old macros and Character assignements and whatnot)... But definitely if it happens again let me know, please.
1365713243
Stephen H.
Pro
Permalink for 117763 Quote
Thanks for the answer!  I think everyone remade the macros over the course of the night's combat, so that shouldn't be necessary, but I appreciate the offer to recover them.
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