There is 1 funny little trick about dragging-and-dropping Characters, and you get used to it and get in the habit. You have to grab (click-drag) from the NAME of the character, NOT from the little 3-bar waffle grabber handle on the left side of each Character Journal. The little 3-bar waffle is for re-ordering the Characters within the Journal tab. The actual NAME of the chararacter in that list is the Drag-and-Droppable part that puts the Character Token onto the map Page.