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Cannot import character into Characters (formerly Vault)

Just finished a one shot and really liked my character. However whenever I go to import the character, it tells me " There are no characters to import in the selected game. Please try a game where you have characters. " Me and my DM just spent 20 minutes exploring all the relevant settings and refreshing my page after each setting update. Still we couldn't get it to work. We both have subscriptions, so we don't have a limit on how many characters we can store. We ended up having him transfer the character from his campaign to his vault to my campaign so that I could put it in my Characters (Vault). I still can't import any of my character from any campaign I did not make, even if I have GM access. How do I fix this?
1706055887

Edited 1706056067
Gauss
Forum Champion
Hi Vesper,  Can you switch to the Character Vault (the old system) and see if you can import it that way?  If so, then the problem is with Characters and not your character or the game it came from. 
It does work with the old Character Vault system. Thank you for the feedback.
1706057186

Edited 1706057211
Gauss
Forum Champion
Please file a bug report with the Devs via the Help Center  so that they can figure out what might have gone wrong.  When you file the bug report please supply the Campaign Details URL to the Devs in your Bug Report. You can find that by going to Roll20.net Then click the name of your campaign (not Launch).  Copy the URL.