Michelle , because you are no longer a Mentor you are unable to access the posts you made in the Mentor's forum. I have provided a reproduction (below) of the missing posts. If you need to contact the Developers you can use the email I posted below. Gauss said: What email are you using to try to reach Roll20? The email you should be using is <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> I will let the Devs know you have an issue but they will probably need you to email them. Riley D. said: Michelle, We do show that you successfully canceled your subscription with us yesterday, but it was after you had already been charged for your September - October month. I went ahead and refunded that charge and ended your subscription effective immediately. Sorry for any trouble you ran into, and thanks for your support of Roll20. - Riley