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App.roll20.net needs to review the security......

I have read several "closed" discussions about this but nothing seems to have a fix?  I have put in 2 trouble tickets but have not received a response.   The part that has me baffled is that I can run roll20.net perfectly on my PC but not on my laptop with pretty good specs but not top of the line (PC is several years old now).  The laptop is 1 month old but it will not get past this loading screen.  Sometimes if it happens too, I can have 1 webpage open (as the GM) and it works for a bit.  Then if I open a second webpage (as a player to display on a TV for my group) then the login request comes and it gets stuck again. My Details: Windows 11 and using Chrome all cache/cookies cleared through normal means and INSPECT Chrome re-downloaded Firefox attempted (same issues) Edge attempted (same issues)
1715550936
Gauss
Forum Champion
Hi Dustin,  What were those ticket numbers? Perhaps I can get some Dev attention your way. 
1715551164

Edited 1715551670
#224643
1715551591

Edited 1715551698
Gauss
Forum Champion
You should have an email confirmation of your ticket in your email. If you didn't see that perhaps it got sent to your spam folder. Edit:&nbsp; It should look something like this:&nbsp; Hello! This is an automated response to let you know that we have received your request [#224652]. If you are a new user just looking to get started, we have a Crash Course article available on our help center designed to get you playing as quickly as possible!&nbsp; <a href="https://help.roll20.net/hc/articles/360039223834" rel="nofollow">https://help.roll20.net/hc/articles/360039223834</a> If you would like to add any additional comments, simply reply to this email! Happy Rolling! The Roll20 Team
Yes, thank you.&nbsp; I just saw that email after I answered you.&nbsp; I don't see the other one from last week so maybe that didn't go through but here is another one of them.&nbsp;&nbsp; #224643
1715551922
Gauss
Forum Champion
Alright, I will see if I can get some Dev attention your way. Being the weekend it may be a bit.&nbsp;
1715631775
Gauss
Forum Champion
Dustin, Please let me know if you haven't received a response in a day or two.&nbsp;
I received an initial response today with details to send them.&nbsp; I will post what the resolution is here as it happens.
Gauss said: Dustin, Please let me know if you haven't received a response in a day or two.&nbsp; Thank you for the help