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Can't Remove Characters / Won't Let Me Delete Them

June 18 (9 months ago)
A.J. Falcon
Pro
Marketplace Creator

I'm not sure why this is a function at all, but I run oneshots weekly and I have almost a dozen sheets I can't delete due to compedium or ownership issues. These players aren't even in the game at all anymore!

June 18 (9 months ago)

Edited June 18 (9 months ago)
Gauss
Forum Champion

Hi A.J. Falcon, 

Those characters are linked to the Roll20 Characters feature. 

If you want to keep the character in the game, edit it, click duplicate. 

Next, right click the original and click remove (or edit and click remove). 

It *should* remove, but if it is bugged (Roll20 Characters is new) you can file a bug report with the Devs via the Help Center

If you don't want to keep the character in the game, skip straight to the remove step.

Might there be ANY way for Roll20 to CHANGE this annoying behavior? This is AT LEAST the 10th Thread about this! Just import Characters UNLINKED, than this would NOT happen...


Gauss said:

Hi A.J. Falcon, 

Those characters are linked to the Roll20 Characters feature. 

If you want to keep the character in the game, edit it, click duplicate. 

Next, right click the original and click remove (or edit and click remove). 

It *should* remove, but if it is bugged (Roll20 Characters is new) you can file a bug report with the Devs via the Help Center

If you don't want to keep the character in the game, skip straight to the remove step.




June 18 (8 months ago)

Edited June 18 (8 months ago)
Gauss
Forum Champion

The GM has two controls which can prevent characters from being linked to the Roll20 Characters feature. 

The first control blocks importing characters. 
The second control blocks players from creating characters in the GMs game (the GM has to create the character and assign it to the player). 
Both controls can be accessed via the Campaign Details settings page. 

As for if there is any way for Roll20 to change the feature (behavior), you will have to ask the Devs about that, I am not a Dev. To ask the Devs please send them a message via the Help Center


TheMarkus1204 said:

Might there be ANY way for Roll20 to CHANGE this annoying behavior? This is AT LEAST the 10th Thread about this! Just import Characters UNLINKED, than this would NOT happen...


Gauss said:

Hi A.J. Falcon, 

Those characters are linked to the Roll20 Characters feature. 

If you want to keep the character in the game, edit it, click duplicate. 

Next, right click the original and click remove (or edit and click remove). 

It *should* remove, but if it is bugged (Roll20 Characters is new) you can file a bug report with the Devs via the Help Center

If you don't want to keep the character in the game, skip straight to the remove step.

June 18 (8 months ago)

Edited June 18 (8 months ago)
A.J. Falcon
Pro
Marketplace Creator


Gauss said:

Hi A.J. Falcon, 

Those characters are linked to the Roll20 Characters feature. 

If you want to keep the character in the game, edit it, click duplicate. 

Next, right click the original and click remove (or edit and click remove). 

It *should* remove, but if it is bugged (Roll20 Characters is new) you can file a bug report with the Devs via the Help Center

If you don't want to keep the character in the game, skip straight to the remove step.


Yeah I tried to remove them and can't, so I came here. The problem is I run oneshots so allowing people to vault in character's they've made has been easier and more proficient, but when those players leave and I make space for new ones, its ridiculous that the Gamemaster doesn't have the power to properly remove them regardless or at least a functional option, whatever permission that's attempting to force them to remain needs to be removed entirely or fixed so the remove from game works more reliably, its happened so many times, but I hate forum posting, just came here after I racked up more than a dozen.

June 18 (8 months ago)

Edited June 18 (8 months ago)
Gauss
Forum Champion

For some reason in some games this keeps happening, but not in other games. I don't know what the difference is although maybe the Devs do. 

As I said, I suggest filing a report with the Devs. At the very least they can come and resolve the issue with the current characters. 

A question though, if you are running oneshots why is this a recurring issue for you? I would expect that each oneshot starts clean, with no characters in the game previously. 

For oneshots I would expect a base copy of the game that is then duplicated for each new oneshot. It is what I have set up. 

June 18 (8 months ago)

Edited June 18 (8 months ago)
A.J. Falcon
Pro
Marketplace Creator


Gauss said:

For some reason in some games this keeps happening, but not in other games. I don't know what the difference is although maybe the Devs do. 

As I said, I suggest filing a report with the Devs. At the very least they can come and resolve the issue with the current characters. 

A question though, if you are running oneshots why is this a recurring issue for you? I would expect that each oneshot starts clean, with no characters in the game previously. 

For oneshots I would expect a base copy of the game that is then duplicated for each new oneshot. It is what I have set up. 


We are limited to sharing our compendium to 5 games. So I build out all my oneshots in one campaign, since I do have 4 other campaigns I run I am at my cap, its easy enough to switch but tedious. So people come and play, leave and new or older players return. They port in sheets or make them in my hub, but I am constantly removing folks to stay under the 15 sharable player cap, I have a large server of players who enjoy my games so not usual to exceed the 15 and need to remove and issue new invite links!

June 18 (8 months ago)
Gauss
Forum Champion

I would suggest going the other route, shuffle around which games are being used in the compendium. It takes but a minute to do that. I do it myself and it avoids the issue you are having. 

But, up to you. :)

June 18 (8 months ago)
A.J. Falcon
Pro
Marketplace Creator

The issue shouldn’t exist. The feature should be more functional not need a work around. It’s simple enough but if theirs a problem the better solution is to fix the problem. But yeah it’s more an annoyance than anything else, right now I have it filed under trash lol and stuffed away!

June 18 (8 months ago)

Edited June 18 (8 months ago)
Gauss
Forum Champion

I am not disagreeing, it is definitely an annoying bug. 

My purpose is to provide assistance with the issue until such a time that the Devs fix the issue. 

That is what the Bug Report forum is for, for users helping users. To contact the Devs is what the Help Center is for. 

July 07 (8 months ago)

I'm also experiencing this bug. Even worse, it's a character for a player we removed from our game. 

July 07 (8 months ago)
Gauss
Forum Champion

Fishfude,

I suggest filing a report with the Devs via the Help Center. They can remove the character for you. 

Fishfude said:

I'm also experiencing this bug. Even worse, it's a character for a player we removed from our game.