Character Cannot Be Removed From Journal Tab

I'm having an issue that might be exclusive to a certain sheet, particularly the Goliath Warrior sheet from the Rime of the Frostmaiden compendium (Note: this sheet is from the remastered version, not the deprecated version). I added this sheet to my game from the compendium and decided I no longer wanted to use it so I right click as usual to "Remove from Game" and nothing happens. I've tried moving the sheet around in the Journal tab and archiving it/restoring it, but nothing works. I haven't tried to replicate this issue with that sheet in another game yet, but I thought it was worth mentioning because it's a minor annoyance.

Hi Jacket,  If this character has "Remove from Game" rather than "Delete" on it, that means it is connected to the Roll20 Characters feature. If Remove isn't working you need to contact the Roll20 Devs and have them remove it.  You can do that via the Help Center . Include your campaign details url so that they know which game to look at.  You can find that url by going to Roll20.net, click the name of your game (not Launch), and then copy the URL.  Also include the name of the character. I suggest making sure there is no character with a duplicate name.  With that said, I would be interested in knowing how a compendium entry wound up in Roll20 Characters. Was that intentional or an accident? Did a player have it in their Roll20 Characters and then left the game? 

Hey Gauss, I have no idea how it ended up in roll20 characters. I've never ported this entry to the character vault or anything. I'm currently constructing an adventure that has no players in it, so no player caused this. I think it's just a bug so I'm gonna do as you suggested and send it to the Help Center.