Tokens stop being interactive

Randomly tonight I'm having issues with tokens functioning oddly. Suddenly mid-game a token I have been using will no longer be clickable, and this kills my entire ability to interact with tokens until I refresh. Clicking on the affected token causes this to reoccur. This happens with tokens that were working hours ago. I can still double click to open the token menu, but I can no longer move them or select them.

Affected tokens are still broken this morning. I'm worried this will keep randomly happening to other maps I have planned.

HI Zoke! Is someone else in that game? There is a known bug where if two users have the same token selected, and one moves the token, firebase does not always update the position for both users. The only solution for this is a game window refresh.

Weirdly its monster tokens, so only myself as the dm can touch them. Refreshing restores functionality, but trying to click on either affected token causes the problem reliably.

Hmm. Trying to think of what would cause the issue. Are you using a VPN? Does the problem happen in a private browsing window? What OS and browser have you tried this on?

No VPN, happens in both Firefox and Chrome (and private window) on the same tokens, so it feels like the tokens themselves have something wrong with them. To make it weirder, the tokens are copies of others I have used, including on the same map, one broke the other didn't. It happened gradually too. One token was fine and then broke. The other token I had moved and interacted with several times and then an hour later it also broke. For visual reference I recorded a quick thing: <a href="https://www.youtube.com/watch?v=3_d4FbvI9-U" rel="nofollow">https://www.youtube.com/watch?v=3_d4FbvI9-U</a>

Tech Support got back to me, the wonderful people that they are :) Turns out one of my players was doodling on the map, and when I grouped some tokens together, I didn't notice. When the player deleted their own drawings it rendered the entire group inoperable. Definitely a strange interaction that likely could be improved, and they had to fix my current encounter for me. But knowing what caused it seems easy enough to avoid!