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Ipad not compatible with Jumpgate

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Ipad not compatible with Jumpgate
1727042738
Drakeskull
Pro
Permalink for 12058871 Quote
I use PC 99% of the time, but used to get on my iPad Pro. I tried just now out at the park and it didn’t load just stuck. I’ve narrowed it down to only the jump gate games. Happens on safari, chrome, and Firefox. Any known fix? I also tried to load the desktop version 
1727050700
Andrew R.
Pro
Sheet Author
Permalink for 12059038 Quote
Please report this using the Help Center. It’s mostly community support here. 
1727059710

Edited 1727059740
RPGeezer
Plus
Permalink for 12061383 Quote
Which model? It is working swell on my M4 iPad Pro, Safari and Chrome…
1727060449
Drakeskull
Pro
Permalink for 12061398 Quote
I think it’s the gen 2 or 3 the 12.9” pro. For some reason normal games load fine just the jumpgate that get stuck 
1727061935
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 12061421 Quote
Link:  Help Center Request
1727065908
Drakeskull
Pro
Permalink for 12061455 Quote
Thanks for the link, but I fixed it for anyone else reading this. Updating to the latest IOS 18 is what worked. 
1727126807
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 12062198 Quote
That's valuable information. Thanks!
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