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Stuck on building character.

I am a casual DM and have one of my players as a custom giant race everything was fine until he reached level 4. After trying to level from level 4 he simply can't and gets stuck on building character screen. I've tried to fix this over Firefox, Chrome, etc. I tried to fix it by having his character sheet pop out in a different window and it still doesn't work. I Tried clearing my cache, nothing. I've had other players try to update it as well and it hasn't worked yet. Anyone have any ideas to try maybe?
What character sheet are you using? Jumpgate or legacy vtt? The more relevant information you can give, the better you can be helped.
I'm using Legacy
1728759980
Gauss
Forum Champion
MajorMMonkey said: I'm using Legacy That is one peice of information, which character sheet are you using? 
I got it to work I just had to skip the feat and put it in manually.