Community Forums: Purchased new module bundle - unable to create new game with it.

Purchased new module bundle - unable to create new game with it.

1754279321

Edited 1754279373

Pro

Hi All, standard issue - purchased the Vecna: Eve of Ruin bundle from the marketplace, says i own it, funds have been taken from the account however cannot start a new game with it - it isnt listed in a module i can select when creating a new game. Is there a standard fix for this at all or do i need to contact Roll20 or wait? Appreciate any advice!

1754281281

Gauss

Forum Champion

Permalink Quote

Hi Hoss,  Sometimes that can take time to update to the Create New Game window.  In the meantime, do you see a Create Game button on the product in the Marketplace? If so you can create it that way.

1754282909

Hoss

Pro

Permalink Quote

unfortunately that option does not appear to be available to me. 

1754285251

Gauss

Forum Champion

Permalink Quote

Alright, in that case please file a report via the Help Center . If you don't get a response within a few business days please send me the ticket number and I will see what I can do on my end to get your ticket some attention.

1754299092

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

Permalink Quote

Hi Hoss! Make sure you are navigating through the bundles all the way to the final product. That looks to be a bundle of bundles. Try here .

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Purchased new module bundle - unable to create new game with it.