Login Issues

Everything worked fine with my game until I followed the popup to login again. Now it doesn't work. Internal Server Error. 

According to online there is an issue with 3rd party authentication provider, however, there is NOTHING in terms of updates on socials from Roll20. Devs - Please provide an update to users!

Katie Mae🔮 &nbsp;said: This should be fixed! Please manually log back out and back in, and then try launching your games once more!&nbsp; <a href="https://app.roll20.net/forum/permalink/12498763/" rel="nofollow">https://app.roll20.net/forum/permalink/12498763/</a>

Looks to be working as normal. Thank you for the quick turnaround on the issue.&nbsp;

Hello, 3 of my players are getting an internal server error still. Anything we should try to fix it?

One of my group&nbsp; is also getting internal server error

Hi belal_bot, Victoria H.,&nbsp; Please have those folks having difficulty clear cookies and cache then log out and log back in.&nbsp; There was a problem with Cloudflare earlier today and this may be an after-effect. If that does not resolve the issue please file a bug report with Roll20 via the&nbsp; Help Center .&nbsp;

I can't maintain log in status to comment or get into a game. I do as told and I still get stuck in the loop. Tried on a fresh new browser too.

Update:&nbsp; It appears there is a recurrence of the issue from earlier today. The Devs are working on the issue. I or a Roll20 Dev will let you know when things get fixed.

Hi Everyone, The Devs inform me that they are still investigating but that everyone should be able to get back into their games. If you are still having difficulty please clear your cookies and cache, log out then log back in. If you are still unable to get in please let me know and I will pass it along.

It's not a cache issue - it works fine til Roll20 says it needs you to log-in again to validate or something and thats when the error starts

Internal server error, and sometimes a cloudflare error.

My whole group is still experiencing this issue. Any update on a fix?

Client authentication failed (e.g., unknown client, no client authentication included, or unsupported authentication method). The requested OAuth 2.0 Client does not exist. failed to connect to `host=10.69.80.4 user=hydra database=oauth_hydra`: dial error (dial tcp 10.69.80.4:5432: connect: connection refused)

I can get in as a paid subscriber but my whole group cannot, guess no game tonight!

I can log in but once I click launch game it instantly logs me out and then it goes in a loop if I try again of me launching game to being logged out

Just kept relaunching the game until it worked, took about 30ish tries woo

4 of my players are still experiencing the error of constant login loop&nbsp;

Issue has been going on for over 24 hours and they cant get it fixed? What gives?

Same issue. I tried all the fixes. On chrome, firefox and discord. All failed&nbsp;

This seems to still be going on... Any updates from a Developer? I won't be able to run my game tomorrow if this goes on. Was having this issue last night as well... an update would be great&nbsp;

the issue is still going on and my group is trying to do a one shot, is there any way you all can get this fixed any sooner??? this is really frustrating

Im experiencing what Cari S. is going through

An ETA sometime today would be amazing. Being unable to play sucks. Sitting around blowing the entire night wondering if that'll change sucks more.

Hi folks,&nbsp; I am not a Roll20 Dev so cannot state what is happening definitively. But I can state that this is an ongoing issue ever since Cloudflare went kablooey (official term you know?) yesterday.&nbsp; I don't know if that caused the issue Roll20 is still experiencing, or if it is an ongoing issue...or what. But it seems related.&nbsp; The Devs are on the case trying to get things back up and running.&nbsp;

Felipe said: This seems to still be going on... Any updates from a Developer? I won't be able to run my game tomorrow if this goes on. Was having this issue last night as well... an update would be great&nbsp; Hi Felipe,&nbsp; Unfortunately there are so many threads that it may be difficult for a Roll20 Staff member to get to them all.&nbsp; I have been informed that the Devs are working on the issue.&nbsp;

Again, how hard is it to temporarily disable cloudflare?

I post that and it immediately let me in. Other players are still having problems though.

After constant refreshing, I finally got back in and everything seems to be working again. Anyone else suddenly have it working?

SkylerRhys said: After constant refreshing, I finally got back in and everything seems to be working again. Anyone else suddenly have it working? It works for some people. I can't imagine what else would be the issue if they've already temporarily disabled cloudflare.

No it's still not working for me

SkylerRhys said: After constant refreshing, I finally got back in and everything seems to be working again. Anyone else suddenly have it working? cloudfare says its working but it says the host isn't so its still something wrong with roll20 itself not cloudfare for me which is extremely frustrating

nope still stuck on the loop of if i launch a game i get logged out to then repeat&nbsp;

Gauss said: Felipe said: This seems to still be going on... Any updates from a Developer? I won't be able to run my game tomorrow if this goes on. Was having this issue last night as well... an update would be great&nbsp; Hi Felipe,&nbsp; Unfortunately there are so many threads that it may be difficult for a Roll20 Staff member to get to them all.&nbsp; I have been informed that the Devs are working on the issue.&nbsp; how many? I'm only finding two or three am I looking in the wrong spots?

Mike B. &nbsp;said: how many? I'm only finding two or three am I looking in the wrong spots? Bug Reports has 4, Specific Use Questions has 2, Mods (API Scripts) has 2, then there are many in the Roll20 Reddit, and of course the Roll20 Discord and the r/Roll20 Discord.&nbsp;

Hi Folks,&nbsp; Roll20 has provided an update that can be&nbsp; found here .