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Anyone else having issues with the rulebooks not loading into their games. Only get the SRD rules. Have tried closing the game and refreshing several times and no luck. In a Jumpgate game with 2014 rules set at the default.
Hi Ed W., Due to last week's login issues some folks are having difficulty with their permissions. To resolve this please clear your cookies and cache, then log out and log back in. Let me know if that resolves the issue for you. If it doesn't we can try some other steps.
Cromwell said: Is there a resolve for this yet? I feel like breaking my access to content I have paid money for is a big problem. Follow what Gauss said, 2 posts up
Cromwell said: Is there a resolve for this yet? I feel like breaking my access to content I have paid money for is a big problem. Roll20 has a lot of quality problems, I wholehaertedly agree. One thing one can do is go elsewhere in the hope it is better there. The other is brew your own. To your question: Browsers should always be set to clear their cache, history and cookies and start the next session clean, even if that breaks convenience and qol stuff and loading pages may take longer. Caches were made back in the day when pages were static and to accelerate loading. That's not their main function any more. Applications that rely on a consistent cache (like for instance pathbuilder's "save character locally" option) should be avoided for various reasons. But "clear your chache" is also an instictive answer. While this may help if a cache has grown beyond reason it only suppresses a symptom. The cause stuff breaks is bad coding.
I can reassure you, when a Forum Champion suggests to clear your cache, that is from experience helping people resolve issues here, and from reading the OP's issue. It is an important triage step, that can help diagnose what issue is happening, whether the issue is widespread or isolated, and if the issue needs to be escalated to the dev team.
