Listen, we have played D&D every week for over 15 years--mostly on Roll20, because people move and get married and have babies. Life happens. So when I tell you it is bad and your core demographic is struggling, please hear me. We logged on today after getting a promising email saying that quality of life changes had been implemented. Recently, we've been taking a 1.5 month hiatus after the end of our last 1-20 game finale. We're starting again in the New Year--2024 rules, new Jumpgate VTT. A lot of firsts for us. I had to walk 7 grown men through this thing as I scrambled to figure it out myself, and it was not easy. The online guides were only getting us so far in terms of understanding how and where to toggle settings to get a layout option we could recognize. Those options--like Spell List Layout--do exist, but they are buried behind bad defaults and incoherent icons. I don't have a specific recommendation, but I also don't have another forum to share feedback (besides this one, linked from the bottom of a settings page that took us 2 tries to configure, and we're still not sure how to Always Roll Advantage!) Sincerely--a forever DM who has been up until 2 AM (ET) having a very bad time.