A Note from the CTO, Mike Todd: Stability, Accountability, and Our Path Forward

AllHansOnDeck said: Gold said: Steve W. said: Steve Wieck President Roll20 What is the number of Votes needed on the Suggestions forum for the thread to get a response from Roll20 Team?&nbsp; There are many Suggestions now with in-excess of +200 votes, but no reply from Roll20 Team. In the past Roll20 said that 200 votes would garner a response.&nbsp; <a href="https://app.roll20.net/forum/category/385189/?orderby=popular" rel="nofollow">https://app.roll20.net/forum/category/385189/?orderby=popular</a> I think some of the useful customer feedback is there, some longstanding user frustration points.&nbsp; Since 2022, we've been keeping with the process outlined in the forum's pinned post. "We pay particular attention to suggestions that have gained support quickly, those that are small quality-of-life enhancements, and those in the top 20 of all suggestions. If a suggestion is in the top 10, you can expect updates from staff in thread when the suggestion changes status." For example, today we were able to close this one asking for Copy + Paste for Doors &nbsp;because it was in an area that the team was working already to support the Map Pins suggestion, which was at No. 2 late last month when it was closed. My stats are a little bit old, but since 2022, we've completed 20 of the Top 50 Suggestions by Vote Count (representing more than 10,500 votes). "those in the top 20 of all suggestions." So is there any progress on&nbsp; Transmogrifier allow copying of folder s or generally an easier and better way of moving things, then? It matches the top 20 and top 10 at this point. Although there's been mostly silence on it for awhile now.&nbsp;

Steve W. said: Plural and Greg - For Demiplane, I would appreciate hearing any specifics you have on what is most annoying to you about the integration. We have it a go. I even (regretfully) bought the Daggerheart ruleset on Demiplane. The website feels slow and overdesigned. My players were very confused and annoyed they had to go to another website to create their characters. Importing them to roll20 worked about half the time and was slow. I don’t doubt the performance can be improved, but just simply having to now go through two websites to use a character sheet was far too cumbersome and unnecessary.&nbsp; It was also stifling as a GM. I couldn’t create new NPCs, I could barely modify the in-built creatures I did try to import, and half the time they lost all their stats anyway. I resorted to pen and paper instead and my players spent half the session fighting Demiplane that we just abandoned it after 2 sessions.&nbsp; Again, I understand the features to customize are coming someday, but it was a souring experience out of the gate. I felt completely locked as well, once a game was linked Demiplane to a roll20 game. There was no &nbsp;ability to change the sheet or modify it. It felt quite stifling. &nbsp; If it only supplied rules and stock monster stats without enforcing a locked down character sheet that would have been a much better experience. &nbsp;

AllHansOnDeck said: Mr. NumNums said: AllHansOnDeck said: Gold said: Steve W. said: Steve Wieck President Roll20 What is the number of Votes needed on the Suggestions forum for the thread to get a response from Roll20 Team?&nbsp; There are many Suggestions now with in-excess of +200 votes, but no reply from Roll20 Team. In the past Roll20 said that 200 votes would garner a response.&nbsp; <a href="https://app.roll20.net/forum/category/385189/?orderby=popular" rel="nofollow">https://app.roll20.net/forum/category/385189/?orderby=popular</a> I think some of the useful customer feedback is there, some longstanding user frustration points.&nbsp; Since 2022, we've been keeping with the process outlined in the forum's pinned post. "We pay particular attention to suggestions that have gained support quickly, those that are small quality-of-life enhancements, and those in the top 20 of all suggestions. If a suggestion is in the top 10, you can expect updates from staff in thread when the suggestion changes status." For example, today we were able to close this one asking for Copy + Paste for Doors &nbsp;because it was in an area that the team was working already to support the Map Pins suggestion, which was at No. 2 late last month when it was closed. My stats are a little bit old, but since 2022, we've completed 20 of the Top 50 Suggestions by Vote Count (representing more than 10,500 votes). "those in the top 20 of all suggestions." So is there any progress on&nbsp; Transmogrifier allow copying of folder s or generally an easier and better way of moving things, then? It matches the top 20 and top 10 at this point. Although there's been mostly silence on it for awhile now.&nbsp; If a suggestion is in the top 10, you can expect updates from staff in thread when the suggestion changes status. Unfortunately, there's no change in status as of today. As soon as there is, I will be in that thread. It's in the top 10. Been asked about for years. Was almost approved. Then dropped and marked as obstructed with no further reasons. I'm just kinda wondering why?&nbsp; Are there plans for making it easier to move around player made sheets in General?&nbsp;

An Issue with the Redesigned Page: When on a Game Page there is the Box showing the user who created that game / campaign... There also is the green Button signaling this user is online... And said button overlaps with the username... MAYBE you want to relocate it either more to the left (Avatar) OR to the right and "append" it to the user name... EDIT: One more suggestion that would be REALLY nice to have: The Sidebar on the left dark gray or black (as it is with dark mode enabled) but the RIGHT Sidebar with chat and Results of Roll-Templates etc. still in Light mode! WHY is this necessary? There are a ton (!!!) of community sheets that use Macros that are STILL not compatible with dark mode on Roll20... Be it that numbers are hard to read or generally invisible or that they cannot be read at all... (I am talking solely about sheets on Roll20, NOT those using Demiplane integration)... EDIT 2: Wasn't the PRINT CHARACTER SHEETS supposed to be implemented for ALL Character Sheets (At least those "by Roll20")? The DnD Sheet is STILL (!!!) the only one who has this... It would be really nice - however - to have this for Cthulhu and other Systems as well as the Cthulhu Sheet has a dedicated Sheet for NPCs...

AllHansOnDeck said: If a suggestion is in the top 10, you can expect updates from staff in thread when the suggestion changes status. Unfortunately, there's no change in status as of today. As soon as there is, I will be in that thread. Perhaps it would be best to post a weekly "Status of the top 10 requests" update? Something with a bit of detail. like "Obstructed: waiting for [x] other changes needed first".&nbsp;

I just wanted to say, that all in I'm pleased with the direction you're taking Roll20. One thing that I've notice though with the character sheets is it doesn't appear to deduct ammo, spell slots, or resources as a character uses them. This was something that you had on the old 2014 character sheets. That would be nice to have on the new 2024 character sheets working.

Mark G. said: AllHansOnDeck said: If a suggestion is in the top 10, you can expect updates from staff in thread when the suggestion changes status. Unfortunately, there's no change in status as of today. As soon as there is, I will be in that thread. Perhaps it would be best to post a weekly "Status of the top 10 requests" update? Something with a bit of detail. like "Obstructed: waiting for [x] other changes needed first".&nbsp; That would be amazing.&nbsp;

If you want to chart stability as a way forward, then,&nbsp; Please, please, please introduce a PROPER &nbsp;and EFFECTIVE &nbsp;software QA program. It is not just someone who is working on a new feature banging around on the keyboard to test their new feature. Something like that happened a week or so ago with a new checkmark and it totally scuppered my campaign and at least one other Roll20 user's campaign. Saying the upgrade worked on "most installations" doesn't cut it. I'm retired, so I was able to spend a lot of time last week dealing with the chain of events caused by the upgrade I mentioned. That included deleting a map from one of my campaigns and redesigning it from scratch on a drawing program&nbsp; before &nbsp;I discovered the issue that dogged us could be turned off by unchecking a new checkmark.&nbsp; And I only discovered that on a different topic from someone else whose work was similarly affected. There was no kind of announcement.&nbsp;I was then able to transmog the existing map back into the one I'd deleted and not have to finish the redraw. That's BS , no offence meant. Ultimately, it's also disrespectful to your clients. I encountered this frequently when I first started with roll20 in 2020. Among other things, I recall development of dynamic lighting was breaking javascript applications I tried to develop for one of my games every month or so. :(&nbsp; It was so darn irritating, I ended up giving up my pro membership and gave up using Roll20 for my projects. From a financial PoV, that was 3-4 years of pro membership one of your users did not submit.&nbsp;One of my friends continued to use my account to run an AD&amp;D campaign that is still active. I did re-up this past fall. I spent 20 years working with the consequences of a software company whose definition of software QA seemed to be similar to Roll20s. It was an often very stressful experience that interfered with tradespeople trying to respond to major maintenance emergencies that affected both a university and a hospital (which included peoples' lives). Eventually this CMMS company did formalize how they tested new features, bug fixes, and enhancements.&nbsp; Roll20 is supposed to be FUN and not stressful. But when trying to get D&amp;D running with old friends you first played the game with in the late 70s, it does get stressful when careless development breaks it. -- Tim