In-game issues since March 12? Troubleshoot here

Hey everyone, We wanted to share an update about a change that went out on March 12, 2026, along with instructions to follow if you’ve noticed that it impacted your games. What Changed? As part of our ongoing performance upgrades, we enabled Performance Enhancements by default for all users in non-Legacy games. This is a significant change, tested extensively across a wide range of configurations, aimed at bringing faster map loads and smoother gameplay to everyone as a baseline experience. We posted about it on our blog here .  Why Post About it Now? Since the release, we've heard from a handful of users who’ve experienced unexpected issues in their games from niche bugs tied to the update.  We should have made more noise about this change when it shipped so people would know what to expect and how to troubleshoot. Experiencing Issues? If things haven't felt right in your games since March 12: Go to VTT Settings > Graphics and turn Performance Enhancements off. This will trigger an immediate game refresh . If tied to this update, this should resolve the issue(s) right away. Help us improve by sharing in this thread. Let us know what you experienced, and whether toggling the Performance Enhancements off resolved it. We’ll get a bug logged and start bashing right away.   Our goal is for these Enhancements to eventually be on for everyone, and your help catching the remaining bugs that arise in real gameplay brings us a step closer to better performance for everyone across the board. Thanks for your patience and for helping us make Roll20 better.

Thank you! Hales, our QA Engineer on the team is digging into this! RPGeezer said: Hello Lavi. I messaged you about a game where ONE map acts up with EPE on and a different one acts up with it off. Just reminding you in case it slipped through the cracks…

RPGeezer - thanks again for the examples! We're looking at the game an unable to reproduce a glitch at the moment, so wanted to get a couple more details that might help us: 1) What browser are you using? 2) Does the glitch happen on a certain action (like zooming, or moving character)? If you have a video of it, that would be truly helpful! 3) What Operating System/machine are you on? RPGeezer said: Hello Lavi. I messaged you about a game where ONE map acts up with EPE on and a different one acts up with it off. Just reminding you in case it slipped through the cracks…

Thank you Jim! We are aware of this one and have it tracked in our backlog for a future fix. It hasn't yet been prioritized as we are focused on identifying and tackling any potential game breaking bugs (even if they are very edge case-y). Jim R. said: Minor thing: With EPE enabled, if I delete a pin like so: click pin. click the three dots icon. click delete ...  a "ghost pin" appears over the upper left corner of the map. It can't be deleted but goes away with a refresh. The other methods of deleting a pin do not cause this. Does not occur with EPE off.