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Upload image error

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Upload image error
1775584821
dave_in_TX
Pro
Permalink for 12717622 Quote
I have to try to upload images multiple times before one will finally work. I have tried all sorts of the fixes that have seen posted online and none of them seem to work. What can I do about this? I'm using the Chrome browser and in the past maybe several months ago this was not a problem but now it is.
1775593079
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 12717719 Quote
HI dave_in_TX! If they eventually upload but the successes are sporadic, your best bet is to capture a Console Log ( Chrome , Firefox ) and file a  Help Center Request  to get  team member to see what's blocking the process.
1775598685
Andrew R.
Pro
Sheet Author
Permalink for 12717785 Quote
Have you tried using an Incognito window? I always launch my games in Incognito or Private Browsing windows and avoid lots of trouble.
1775605076
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 12717863 Quote
Hey Dave! The team just released several new improvements to the upload process according to today's Changelog . I'd suggest deleting cache and cookies, signing out and then back in to make sure you are using the latest code, and see if this affectes your issue..
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