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Campaigns won't load

My campaigns won't load I have tried refreshing dozens of times, restarting my computer, a different browser, and even making a new campaign,however, that won't load either it is stuck on an advertisement to become a supporter or mentor. If i could get some help it would be greatly appreciated thank you for your time.
1366448648
Gauss
Forum Champion
Could you please go to:&nbsp; <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and give us the details except for IP address.&nbsp; - Gauss
Collin M. said: My campaigns won't load I have tried refreshing dozens of times, restarting my computer, a different browser, and even making a new campaign,however, that won't load either it is stuck on an&nbsp;advertisement to become a supporter or mentor. If i could get some help it would be greatly appreciated thank you for your time. Doesn't work for me either
1366449019
Gauss
Forum Champion
Boyz2Men, could you please go to the support details page I linked above and post the results (except IP address). I currently see our status (&nbsp; <a href="http://status.roll20.net/" rel="nofollow">http://status.roll20.net/</a> &nbsp;)&nbsp;showing us as up and I can get into my campaigns.&nbsp; - Gauss
Gauss said: Boyz2Men, could you please go to the support details page I linked above and post the results (except IP address). I currently see our status (&nbsp; <a href="http://status.roll20.net/" rel="nofollow">http://status.roll20.net/</a> &nbsp;)&nbsp;showing us as up and I can get into my campaigns.&nbsp; - Gauss Sure thing
Hmm where do I send it?
1366449245
Gauss
Forum Champion
Just post the results here. :) - Gauss
Operating SystemMicrosoft Windows Windows 7 Screen Resolution1920 x 1080 Web BrowserChrome 26.0.1410.64 Browser Size1920 x 979 IP Address Color Depth32 JavascriptEnabled Flash Version11.7.700 CookiesEnabled User AgentMozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31
1366449539
Gauss
Forum Champion
Thank you Boyz2Men. Are you trying to get into a game you created or someone else's?&nbsp; If it is someone else's is this on the Main server or Development server? Are you using Google+ or native Roll20? - Gauss
I'm just trying to get into "Modules". I just created the account so I guess main server. I'm using it from the site, so I guess native.
1366450179
Gauss
Forum Champion
Ahhhh, you haven't yet created a game.&nbsp; Steps to create a game:&nbsp; Go to the top of the forum and click "My Campaigns"&nbsp; Click the "+Start a New Campaign" button Put in a name where it says "Campaign Name..." Click the "Im ready, Create Campaign!" button.&nbsp; There is only one module currently and it is free for paid users (Im not sure if it is Subscriber or Mentor level). Once you are in you can load maps and create your campaign. Here are some help files that will be of use:&nbsp; <a href="http://help.roll20.net/" rel="nofollow">http://help.roll20.net/</a> If you have any further questions feel free to ask. :) - Gauss
Ok! Thanks :)
Operating System Apple Mac Mac OS X 10.7.5 Intel Screen Resolution 1280 x 720 Web Browser Chrome 26.0.1410.65 Browser Size 1267 x 577 IP Address &lt;deleted&gt; Color Depth 24 Javascript Enabled Flash Version 11.7.700 Cookies Enabled User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.65 Safari/537.31
1366450479
Gauss
Forum Champion
Collin, can you PM me the join link to your campaign? I would like to see if it is the campaign which is having an issue.&nbsp; You can get the join link by going to your campaign details page, clicking on the Invite Player link, and copy the join link at the bottom of the popup window.&nbsp; - Gauss
&lt;I have deleted the join link - Gauss&gt;
1366450899
Gauss
Forum Champion
I appear to be able to get in. Could you please confirm that you are still not able to get in?&nbsp; If you are not able to get in are there any error messages? - Gauss
No it still will not load.
1366451724
Gauss
Forum Champion
Unfortunately, Im going to have to bump this to one of the other Mods who know Apple machines better than I (which is just about anyone since I dont use Apple machines).&nbsp; I am thinking it is a problem on your system's end.&nbsp; I would check the following to see if any of them are at fault:&nbsp; Internet connection (a slow connection might cause the game to hang at loading, you could try to reboot your modem) Changes to the browser (some plugins or extensions cause problems with Roll20 but not usually hanging when loading). Clearing your cache sometimes helps resolve issues. Additional note: one of your players just showed up so at least another person can get in.&nbsp; - Gauss
Roger that, thank you for the help ill try one of those
1366452179
Gauss
Forum Champion
If you manage to solve the problem before one of my fellow Mods come in could you please let us know (and the solution if you know what it was)? Thanks - Gauss
Ok tried rebooting my modem and clearing my cache but still same thing it wont load.
Same here :[
Ramirez Nolan said: Same here :[ Are you a player in Collin M's Campaign? If not then please go through and give us a detailed example of what exactly you are seeing, what browser/OS you are using, etc. Collin M. said: Ok tried rebooting my modem and clearing my cache but still same thing it wont load. Please give us a console log of what's happening&nbsp; <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a>
I'm not in the Collin M's Campaign. I was try to log in in my Campaign or in one other of mine friend. But when i try to launch Campaign he start in the Window of "Loading.." in Roll20 but stay freeze on load. I was play without problems until 17/04/2013 but since yesterday evening i have this problem. I play in Firefox Browser but i also tried Chrome too and with one other PC too. But the problem is the same. I have modem WiFi and i don't have port Forwarding&nbsp; and my IP is Static. My friend with my account can enter and login without problems in the same Campaign.&nbsp; (Sorry for the bad English) :[
Ramirez Nolan said: I'm not in the Collin M's Campaign. I was try to log in in my Campaign or in one other of mine friend. But when i try to launch Campaign he start in the Window of "Loading.." in Roll20 but stay freeze on load. I was play without problems until 17/04/2013 but since yesterday evening i have this problem. I play in Firefox Browser but i also tried Chrome too and with one other PC too. But the problem is the same. I have modem WiFi and i don't have port Forwarding&nbsp; and my IP is Static. My friend with my account can enter and login without problems in the same Campaign.&nbsp; (Sorry for the bad English) :[ That's okay. Can you use Chrome and get us a Console Log as well? We're especially looking for anything that shows up in red. Just copy + paste whatever is in your log into here.&nbsp; <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a>
Invalid 'X-Frame-Options' header encountered when loading ' <a href="https://googleads.g.doubleclick.net/pagead/drt/s?v=r20120211" rel="nofollow">https://googleads.g.doubleclick.net/pagead/drt/s?v=r20120211</a> ': 'ALLOWALL' is not a recognized directive. The header will be ignored. about:blank:1 Failed to load resource <a href="https://www.tokbox.com/v1.1/js/TB.min.js" rel="nofollow">https://www.tokbox.com/v1.1/js/TB.min.js</a> 70 app.js:9 TOUCH SUPPORTED: false app.js:9 Object app.js:10 Uncaught ReferenceError: Firebase is not defined app.js:9 Failed to load resource <a href="https://static.firebase.com/v0/firebase.js?2" rel="nofollow">https://static.firebase.com/v0/firebase.js?2</a> Invalid 'X-Frame-Options' header encountered when loading ' <a href="https://googleads.g.doubleclick.net/pagead/drt/si?p=CAA&amp;ut=AFAKxlQAAAAAUXNak4XGMT2h-AyMU_6FnTGO9I0XdGwA" rel="nofollow">https://googleads.g.doubleclick.net/pagead/drt/si?p=CAA&amp;ut=AFAKxlQAAAAAUXNak4XGMT2h-AyMU_6FnTGO9I0XdGwA</a> ': 'ALLOWALL' is not a recognized directive. The header will be ignored.
Collin -- Some necessary files for loading Roll20 are not being loaded by your computer. Try clearing your cache first ( <a href="http://support.google.com/chrome/bin/answer.py?hl=en&amp;answer=95582" rel="nofollow">http://support.google.com/chrome/bin/answer.py?hl=en&amp;answer=95582</a>) , if that doesn't work please make sure you don't have any Extensions installed in Chrome, or any software running on your computer that might be interfering with your network connection. Extensions have caused this sort of issue before, as has software like firewalls and even weird things like those spyware toolbars.
My group is having problems loading the campaign using Google Hangouts. We've had it work successfully for a couple months, but today, when my GM invites us, we load into the hangout and click on the Roll20 icon, it says:&nbsp; "Choose Campaign to Launch We don't yet know what Roll20 Campaign you want to play in this hangout. Below we've included a list of your campaigns. Choose the one you'd like to launch. ( Note: &nbsp;If you're not planning to GM this game, just ignore this message, it will go away when the GM has joined the Hangout and chosen a campaign.)" Here's the info from supportdetails: OS: Windows 7 Browser: Chrome 26.0.1410.64 Javascript: Enabled Cookies: Enabled Resolution: 1920x1200 Browser size: 1920x1109 Color Depth: 32 Bit Flash Version 11.7.700 Here is the log info: On client ready... ifr:1619 checking auth ifr:1608 API READY ifr:1626 WE HAVE TOKEN ifr:1593 GO! ifr:1641 INIT APP ifr:1518 Attempting to join campaign 0 ifr:1536 resizing ifr:1650 Uncaught ReferenceError: d20 is not defined browse.js:4 29 resizing ifr:1650 The campaign loads successfully if we launch it from Roll20.net, just not using Google Hangout.
Vae- Is your GM using the "Launch in Google+ Hangout" link from the Campaign Details page? If not, they might try that. If that still doesn't work let me know.
Yes, that is how the GM is launching the campaign. &nbsp;It doesn't work. :(&nbsp;
content script sending message content script-0: GetToolbarStatus tb-message.js:207 Object tb-message.js:208 content script received reply for content script-0: Reply tb-message.js:207 Object tb-message.js:208 sender Object{ tab:Object,id:"aaaaojmikegpiepcfdkkjaplodkpfmlo"} tb-message.js:210 content script sending message content script-1: GetSideBySideStatus tb-message.js:207 Object tb-message.js:208 content script received reply for content script-1: Reply tb-message.js:207 Object tb-message.js:208 sender Object{ tab:Object,id:"aaaaojmikegpiepcfdkkjaplodkpfmlo"} tb-message.js:210 Invalid 'X-Frame-Options' header encountered when loading ' <a href="https://googleads.g.doubleclick.net/pagead/drt/s?v=r20120211" rel="nofollow">https://googleads.g.doubleclick.net/pagead/drt/s?v=r20120211</a> ': 'ALLOWALL' is not a recognized directive. The header will be ignored. about:blank:1 GET <a href="https://static.firebase.com/v0/firebase.js?2" rel="nofollow">https://static.firebase.com/v0/firebase.js?2</a> app.roll20.net:35 70 app.js:9 TOUCH SUPPORTED: false app.js:9 Object{ d4:Array[4],d6:Array[6],d8:Array[8],d10:Array[10],d12:Array[12]…} app.js:10 Uncaught ReferenceError: Firebase is not defined app.js:9 GET <a href="https://www.tokbox.com/v1.1/js/TB.min.js" rel="nofollow">https://www.tokbox.com/v1.1/js/TB.min.js</a> app.roll20.net:35 Invalid 'X-Frame-Options' header encountered when loading ' <a href="https://googleads.g.doubleclick.net/pagead/drt/si?p=CAE&amp;ut=AFAKxlQAAAAAUXVF…4JJBLAtYnAC7NlL3ckqseCyC4hqM_bPvT51sz3pVAMWuLnw84QEiSQmHZBWM1Q4bWt4HwhK-O0" rel="nofollow">https://googleads.g.doubleclick.net/pagead/drt/si?p=CAE&amp;ut=AFAKxlQAAAAAUXVF…4JJBLAtYnAC7NlL3ckqseCyC4hqM_bPvT51sz3pVAMWuLnw84QEiSQmHZBWM1Q4bWt4HwhK-O0</a> ': 'ALLOWALL' is not a recognized directive. The header will be ignored. s:1 This is the Debug
got an email to join my friends campaign and entered it, then signed out, now when i try and get back in the window says im unauthorised. Any advice?
1366656241
Gauss
Forum Champion
Alexander, please create a separate thread since this is a different topic.&nbsp; - Gauss
Now Work.. i can Enter :-] Thanks Guys!