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Image uploads failing

I'm uploading some large files from The Cartographer's Guild. The progress bar does not move, but I can see the upload completes by looking at my router's bandwidth graphs. Refreshing the browser window shows the file has not been uploaded. You'll need a Cartograher's guild account to get a copy of the image I'm uploading (too big for forums) but that way you can check to see if it works. URL for the file is <a href="http://www.cartographersguild.com/attachment.php?attachmentid=13338&d=1242428791" rel="nofollow">http://www.cartographersguild.com/attachment.php?attachmentid=13338&d=1242428791</a> - image size is 3.6MB (1750x1190 pixels) PNG file. System is Windows 7 Professional 64-bit SP1. Chrome version 18.0.1025.162 m (although it's updating itself right now).
Edward, I downloaded and was able to upload it without issues...just out of curiousity, how long ago was it failing? I just pushed out some new upload code about 15 minutes ago, and if you were already in the editor you may not have gotten it...can you try doing a reload and then uploading and see if it works for you? Thanks!
Scratch that, the image *was* in my library but didn't appear on the page. I was able to drag it out of the library. Weird.
I'll try some more uploads now anyway, see what happens.
Latest large file upload worked. Still no progress bar movement though but I can live with that as long as files appear. :)
I had this issue was well.
1336004826
JJ
KS Backer
I had a similar issue, where the dialogue box for an upload freezes with the bar at ~5% completion. Behind it, the image uploads and I can see it on the screen. I'm not able to cancel the dialogue or click out to any other part of the webpage. Video and Audio will continue to run, and my system isn't frozen, so it's just the dialogue box and the lock-out that creates for the rest of the Chrome tab. I had the issue with both JPG and PNG files, none of which were very large. OS X Lion 10.7.3 Chrome 18.0.1025.168
1336007487
Abd al Rahman
KS Backer
Sheet Author
API Scripter
OS X Lion 10.7.3 Chrome 18.0.1025.168 I had the same issue with the same environment. It does not happen all the time, though.
I had this issue also. However in my case i noticed the image did upload. I had to close out the game then reopen it and the image was there for me.
I have tried yet another different way of uploading files. Let me know if you see any improvements or are still having issues. Thanks!
Is there a max file size when uploading maps? I had an issue last night with a particularly large file. The file is on my home computer and I'm at work now so I will have to check exactly how big it is later. I started the upload and actually walked away from computer and forgot about it. I came back like two hours later and that tab was completely frozen. I was using Firefox.
Had a related issue with trying to put a map on -- app didn't let me select and remove the map image when it loaded, not as a background, but as an item in the scene. On logging out and logging back in, I couldn't select that map image to delete it. By chance, I beat that problem by importing a second map image. Then both of them became selectable. (Apple, Mac OS X 10.7.3 Intel, Chrome, 109.70.70.162, Javascript and Cookies Enabled, Color Depth 24, Screen 1280 x 800 Browser 1180 x 679, Flash11.2.202,User Agent "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.168 Safari/535.19")
David: Thanks, that is actually a different sort of bug but I will look into it. Peter: It should prevent you from uploading anything larger than 10 MB. Let me know if you continue to have issues with that file and it's smaller than that. Although you should be getting an error that says "file too large", not a frozen tab...
Using smaller files fixed my problem.