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Empty pages?

1415726771

Edited 1415726823
So I was going to log onto one of my campaigns to work on as GM. When it got done loading, the pages were completely empty. Empty as in the tokens, the maps, gridmaps, and dynamic lighting all gone. What should I do to fix this problem?
What's the link to the campaign?
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Edited 1415741217
[Removed by Moderator]
I loaded into it and I saw a page with tokens, maps, some chat, etc. So it's definitely not "empty." I would follow these steps and see if that helps: <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>
I tried doing those technical issues with chrome and mozilla but chrome was still stuck at loading screen and mozilla the pages were empty to me. The only browser that works is internet explorer...
1415764555
Pat S.
Forum Champion
Sheet Author
Could you give a screen capture of mozilla and chrome while in your campaign?
Sorry that i took long, been busy. Sending screen caps now.
I just logged on Chrome and it was working very fine now with it. I guess firefox is having problems with roll20..?
Do you have any antivirus installed such as Norton AV? We had another person with a similar issue with Firefox who did and disabling that cleared it up.
Actually yes I do. Should I disable that or uninstall norton?
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Pat S.
Forum Champion
Sheet Author
try disabling it first and refreshing the page (maybe clearing the cache also) before uninstalling it. If you are using the free version of norton and discover it is causing a problem try another AV (comodo av causes problems with some peoples roll20).
Okay, give me a moment.
I sure wish I knew why the heck Norton is suddenly being so finicky.
Well, I disabled norton on firefox, but it doesn't seem to work either. I'm using google chrome which works fine, so no worries for now.. thanks though.
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Pat S.
Forum Champion
Sheet Author
It has been noticed a week or two ago that Firefox is not working properly with roll20. Until it is found out why and fixed, you might want to stick with chrome.
I will. Thank you guys for your help and a quick response (:
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Pat S.
Forum Champion
Sheet Author
I wish we could snap our fingers and make things work properly but this takes time. Thanks for your patience.