Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account

Windows 7 External Touch Screen Issues

  1. Community Forums
  2. Specific Use Questions & Macros
  3. Windows 7 External Touch Screen Issues
1416610330
Dily Hevly
Pro
Permalink for 1364282 Quote
I'm running a Roll20 game on an external touchscreen on Windows 7 with chrome. The touch works fine for selecting tokens and opening the side bar and everything else, but touch doesn't seem to work for dragging icons, zooming, anything that doesn't have to do with a single click. Is there any possible solution?
1416612289
Dily Hevly
Pro
Permalink for 1364351 Quote
Additionally, the drag option works just fine on a scroll bar. But I can't move tokens or windows around.
1416615605
MarkOfTheDragon
Permalink for 1364514 Quote
External touch screens often have calibration issues. Make sure the external is configured to exactly the same resolution as the main. Try it with other browsers; is the issue specific to Chrome? Beyond that; you have to refer to the touchscreen drivers/manufacturer really.
1416619171
Dily Hevly
Pro
Permalink for 1364643 Quote
Well I believe it's more likely an issue on Roll20 or Chrome's side, because using the sliding bars in game works just fine, it's just moving tokens or windows that seems to be a problem. However, it worked just fine on Internet Explorer 11. Still, kind of a bummer.
1416621697
MarkOfTheDragon
Permalink for 1364744 Quote
perhaps it's related to graphics acceleration in Chrome. I don't recall where the setting is specifically (I'm a firefox guy) but you could try disabling that and also try running Chrome in full-screen mode, perhaps. Shots in the dark without something in front of my to poke at.
1416935098
Riley D.
Roll20 Team
Permalink for 1373820 Quote
I'm honestly not sure how Roll20 would interact with that. Windows 7 devices aren't ones that we specifically treat as "touch screens" the way we do for Android or iOS. I'm not sure if Win 7 even triggers "touchstart" "touchend", etc. events like an iOS device would. Unfortunately I don't have a Windows 7 tablet for testing...but I'll look into it and see if I can figure something out. But are you saying that it all works fine in IE11 just not Chrome?
1417322111
Dily Hevly
Pro
Permalink for 1384141 Quote
Yes, it worked perfect on IE11, oddly enough
You must Login to your Roll20 Account to post a reply.