First time roll20 player problems

Trying to open character sheet to roll new character and all I see is Bio/info tab. My DM has done everything for me to see char sheet, but to no avail. Do I have to have my settings on my browser set up differently? I have tried with chrome and firefox. Thank you in advanced

Most likely the sheet is not assigned to you. Did you 'Join Game'?

Yes I joined

Most likely he didn't give you full permission to control & edit the character

Sounds like the GM has not selected which Character Sheet to use for that campaign. The GM needs to go to the Campaign Details page, click settings on the left, and select the type of Character Sheet to use if the Gm wants that. Otherwise, ask the GM if they just mean for you to type the character on the Bio tab. That's the old way we used to do it before Roll20 introduced the feature of character sheets for specific game systems.

Sean , if you only have access to the Bio tab then you do not have control over the character yet (just permission to view it). As al e. and Jake stated, your GM needs to give you permission to control and edit the character rather than just view it.