Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Lags and Crashes (moved from another post to the right area I hope)

I'm curious, I'm in no way a computer master when it comes to alot of the stuff your talking about above (Ok, you got me, I 'm very weak compared to some of the stuff your all mentioning). But in the past few weeks I have had severe lag in load up times, red bars of death saying no connection or something to that effect. Then when I try to refresh, it says page not found. I then close out completely and try and reopen/join game and I have the same problem. After a few attempts it comes through. But it's been a constant thing.Last night we only used the chat box to communicate and no major rolls like the one mentioned above. And yet we had other players get bumped out. I had to cancel games because of it. Or drop from them in frustration because I couldn't get back on. I use chrome because it seemed firefox failed on me and IE did as well. I play in several game and host several and to be frank it's affecting my playing time. So is there any help for me and you might have to give it to me in simple terms without acronyms that are not clear to someone of my caliber. I have to say it's been fairly recent, because I used to run multiple boards at one time (DM board, player board, and a spare board to roll hidden dice on and test macros) and I didn't have any of these problems. My cpu is fairly new, windows 8, alot of ram, etc. I just can't figure it out.
1418588133
Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
David, I'm sorry you're having trouble with the site. Can you share the operating system, web browser, and Javascript info this page gives you? Can you run through these steps , taking special care test if switching browsers solves the issue (I.E. this is a Chrome specific issue), turning off all addons/extentions, temporarily disabling your anti-virus and seeing if that clears up your issues? If all of that fails, please paste in here a copy of the console log (step 4) so that way we can look under the hood at what might be causing your issue.