Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
May your rolls be merry + bright! 🎄
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

I banned someone from my game by accident

How do I re-authorize they player to join the game.
If you use the "Invite Players" option on the left-hand side when you're at the Campaign Details screen, and enter their email address and send them an invite, they'll get an individualized link that should let them re-join your game. Let me know if that doesn't work!
we did send our the direct invite via email as well as the direct link. all that happen was the error message wording changed
<a href="http://imgur.com/pkpeX" rel="nofollow">http://imgur.com/pkpeX</a>
Hmmm...give me the email of the player and I will unban them manually since I'm sure you have a campaign to play :-)
(Removed)
thanks!
They should be unbanned! I removed the email from the thread to protect the innocent :-)
Thanks, it all clears out.
Also, for future reference, I tested this and found the problem. In the future if you re-invite someone after banning them (either with a direct email, or with the join link, which changes, by the way, when you kick someone) they should be able to re-join. Thanks!