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Campaign crashed in the middle of a session, can't get back in

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Campaign crashed in the middle of a session, can't get back in
1343772479
Colton
Permalink for 1877 Quote
We all got disconnected from your server and we can't re-load the game. Any game, for that matter. Edit: This has actually happened multiple times this week, but it has "fixed itself" relatively soon after. This time I figured I should post about it right away.
1343772508
Jay B.
KS Backer
Permalink for 15837 Quote
My Group as well was cut off rather suddenly, and cannot rejoin.
1343772658
Ezra
KS Backer
Permalink for 15838 Quote
Same here.
1343772719
Alex O.
Marketplace Creator
Permalink for 15839 Quote
All my players are reporting the same thing - a server went down?
1343773016
Kaetlyn K.
Permalink for 15842 Quote
This happened to our game too. We've had various bugs with the sound and video all night, but were able to get back on. But now no one can get back on.
1343773056
Ajax
Pro
Permalink for 15843 Quote
Ajax reporting SERVER Crash at 9:09 PM CST, players can't get back in although some were able to keep the audio connection.
1343773364
Ajax
Pro
Permalink for 15844 Quote
Attempts to restart the campaign has not resolved this issue.
1343773431
Alex O.
Marketplace Creator
Permalink for 15845 Quote
We just got back - looks like they restarted a server.
1343776583
Ajax
Pro
Permalink for 15855 Quote
Down again?
1343776718
Alex O.
Marketplace Creator
Permalink for 15856 Quote
Yeah, no joy...
1343776746
Delos A.
Permalink for 15857 Quote
I can't get in as well. Neither can my players.
1343778782
Cloverhook
Permalink for 15864 Quote
Our group's down too -- really hoping Roll20 gets this sorted. We had a similar issue during our session last week, but it came back up after 15 minutes or so. No such luck this time.
1343778972
Colton
Permalink for 15865 Quote
Yeah, our game on Saturday died in the middle of an encounter so we decided to pick up again today. Then 5 minutes into the game the site goes down again.
1343807938
Riley D.
Roll20 Team
Permalink for 15889 Quote
Sorry about this, everyone. I was away from the computer for a few hours last night and of course that's when things decided to act up. Seems to have sorted itself out eventually, but I apologize to those of you who were unable to play your game last night due to the technical problems the real-time server was experiencing. We're working very hard to get this all sorted out to reduce the likelihood of these downtimes happening in the future.
1343823872
Troy R.
Permalink for 15900 Quote
My campaign that crashed last night can no longer be opened.
1343836586
Riley D.
Roll20 Team
Permalink for 15915 Quote
Troy: What's the name of the campaign?
1343860108
Troy R.
Permalink for 15954 Quote
That would be "Supers". It lost its icon on the campaign selection screen as well, but can still be selected via the text link.
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