Cannot delete library assets

Detailed Description of the Problem Several of my library assets are locked in that I cannot delete them through any means, either the trash can icon or by selecting and delete selected. When I attempt to do this, I am returned "general connectivity error" Steps to Reproduce the Problem I'm not certain how to reproduce, as this seems to be an issue with my library. Description of Your Setup (Browser + Version, Operating System, etc.) From support details: Operating System: Windows 7 Screen Resolution: 1600x900 Web Browser: Chrome 40.0.2214.115 Browser Size: 1512x729 Color Depth: 24 bit IP address: I'll keep this to myself, thank you. Javascript: enabled Flash Version: 16.0.-1 Cookies: Enabled

Hello Storyteller. Sorry to hear you are having a problem. Have you tried clearing your cache? <a href="https://wiki.roll20.net/Solving_Technical_Issues#S" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues#S</a>... You could be seeing an after image (your cache) on your computer but the actually library assets are not on the server. If that doesn't help or correct it can you run through step 2 and post the results of step 4 (console log) here.

I did try clearing my cache before posting the issue. This had no effect. As stated above, its not that i've deleted it and it's still there, its that the system interrupts me when i attempt to delete it, says there is a connectivity issue, and refuses to complete the command. Thank you just the same.

Failed to load resource: the server responded with a status of 403 (Forbidden) yourlibrary.js:102 Object <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> Failed to load resource: the server responded with a status of 502 (Bad Gateway) sorry forgot to post this. I don't have extensions up, I followed the wiki's recommendations regarding extensions/etc previously.

Don't know what happened exactly, but i went in to get a longer log and, while deleting groups of images still does not work for me, I was able to individually delete them after some frustration. The bad gateway entries appeared when i was returned aforementioned error by the browser. Failed to load resource: the server responded with a status of 403 (Forbidden) yourlibrary.js:102 Object <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> Failed to load resource: the server responded with a status of 502 (Bad Gateway) yourlibrary.js?v=30:102 Object {imageid: "7931514", is_user_uploaded: 1} jquery.min.js:4 POST <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> 502 (Bad Gateway) yourlibrary.js?v=30:102 Object {imageid: "7931546", is_user_uploaded: 1} jquery.min.js:4 POST <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> 502 (Bad Gateway) yourlibrary.js?v=30:102 Object {imageid: "7931551", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931545", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931546", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931517", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931506", is_user_uploaded: 1} jquery.min.js:4 POST <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> 502 (Bad Gateway) yourlibrary.js?v=30:102 Object {imageid: "7931503", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931487", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931477", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931468", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931464", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931461", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931461", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931460", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931447", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931445", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931443", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931435", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931114", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931091", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7930324", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7929352", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7929346", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7929346", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928871", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928871", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928863", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928863", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928863", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928659", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928624", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928437", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928430", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7928269", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7901212", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7901805", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7901759", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7901392", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931542", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7901119", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862586", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7931543", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862568", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862303", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862292", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862292", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7862200", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7860814", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7860783", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7785855", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774577", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774571", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774565", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774564", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774551", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774545", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7774540", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "7588359", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9498832", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9498794", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9498608", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9497444", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9497363", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9498860", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9497347", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9497021", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9496979", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9497021", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9575774", is_user_uploaded: 1} jquery.min.js:4 POST <a href="https://marketplace.roll20.net/library/deletefavs" rel="nofollow">https://marketplace.roll20.net/library/deletefavs</a> 502 (Bad Gateway) yourlibrary.js?v=30:102 Object {imageid: "9935135", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9934302", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9934372", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935200", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935245", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935293", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935262", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935357", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935371", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935338", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935321", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935305", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935375", is_user_uploaded: 1} yourlibrary.js?v=30:102 Object {imageid: "9935421", is_user_uploaded: 1}