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Uploading Documents Freezing

  1. Community Forums
  2. Specific Use Questions & Macros
  3. Uploading Documents Freezing
1343197825
BravestPlace
KS Backer
Permalink for 1693 Quote
Hi I'm trying to upload both PDF and .doc documents to my campaign journal but once I've selected or dropped a file into the journal I get a green striped line and nothing else there is no sign of the document being saved or anything else, if I click save changes and then check the document it is blank - any ideas?
1343332057
Chas Heath
Permalink for 15121 Quote
I'm having the same thing happen.
1343333226
Gid
Roll20 Team
Permalink for 15125 Quote
I'm not 100% sure about .doc files, but I know we presently can not upload pdf files into Roll20.
1343334077
Chas Heath
Permalink for 15127 Quote
To clarify, I'm actually uploading a tif. I even left it to upload overnight, thinking things were just moving slowly. Next morning...still green bar. Upload didn't go through.
1343341446
Gid
Roll20 Team
Permalink for 15139 Quote
I doubt that .tif is supported in Roll20 either. Neither Chrome or Firefox can display them. BMPs, PNGs, JPGs, GIFs (non-animated) should all upload just fine. Tiff files are great for print, but aren't really designed for the web. The image size is massive in comparison to the previously mentioned file types.
1343359059
Mr G
KS Backer
Permalink for 15174 Quote
That's correct, TIF is not a supported file format for upload.
1343419674
Chas Heath
Permalink for 15242 Quote
Yep changing it to a GIF fixed it up. It would be nice if there was an error message or somesuch added in to let you know though...
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