You can upload JPG, GIF, and PNG format graphics there. A Word Doc is not a compatible format. To upload the TEXT from your Word Doc, go into Word and "Select All", then "Copy", then go into the Handout text area and "Paste". To upload a map, graphic, picture from your document, you would need to save the graphic out of Word, into JPG, GIF, or PNG format. Another method is to use your computer OS to take a "Screenshot" of your Word Doc. The screenshot should save automatically as JPG or PNG, and you can upload that into Handout. Documentation for this, <a href="https://wiki.roll20.net/Adding_Graphics" rel="nofollow">https://wiki.roll20.net/Adding_Graphics</a>