Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Is the system down?

As the DM I seem to be having major problems with choppy video, unstable audio and everything else. All other websites work, and none of my players are having problems. Does the DM account exist on a different server that may be having issues?
1432880118
The Aaron
Roll20 Production Team
API Scripter
No, it would be connecting to the same server. The DM does receive more information from the server, so might notice bandwidth issues sooner. I'd suggestion going through the standard debugging list and see if that helps performance: Follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you.