Image Size Troubles when Adding an Image to a Handout from my Art Library

When I upload a new image from my computer to a journal handout, it appears as a size smaller than the original, which I can then see an enlarged version of by clicking on the magnifying glass icon on the image in the handout. This is good and is the way I like it. However, when I add an old image that is already in my art library to a journal handout by dragging it in, the image appears in the handout at the same size as it would normally be rather than a smaller version This is a bother because the image in the handout ends up looking way too big for it. Is there a way to add an image dragged to the journal handout from your existing Roll20 art library and still have it come out as the smaller size just like when uploading an entirely new image instead of the bigger size?

Could you take a screenshot or two to show me what is happening? Whenever you upload a picture we store 4 different copies of it in various sizes. In the preview version it should be medium size and when you click on the magnifying glass it should switch to max size. That appears to be what happens on my end so if possible link a screenshot of what is happening on your end.

Okay, I realized that this problem is dependent on which browser you're looking at. First, here's a screen shot of a handout on Google Chrome: As you can see, the image in the handout is a smaller size to fit into the handout, which is good. That's the way I like it. However, here's the same handout when viewed using Mozilla FIrefox: Here you can see the image looks huge, even without being enlarged, and seems to be the actual normal size of the image without being reduced in size, and you'd have to scroll around to see the whole image. Basically, when using Firefox, when I upload a new image to a handout, it appears reduced, same as in the first picture using Chrome. But when I use an image that's already in my art library by dragging it into the handout, it comes out big like its regular size, as in the picture just above using Firefox.

Huh, interesting. I was able to replicate this on my end. I'll mark it down as a bug but until we fix it you will have to have the larger pictures. Sorry about that.

I see. All right, thanks for the update.