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Severe lag and unresponsive API

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Severe lag and unresponsive API
  4. Resolved
1436923328
BladeCruiser
Permalink for 2186693 Quote
Playing in a DnD4e campaign (not sure if that matters?), using anything related to the API just doesn't work. It started off just fine earlier and then stopped responding. I tried restarting the API sandbox for the campaign, but no improvement. The only message on the API output was that it was having issues connecting to the quantum roll server. Rolling normally without using any API related stuff seems fine, however.
1436924636
Thomas C.
Pro
Permalink for 2186767 Quote
I see the same (in 5E). No API response. restarted API's, cleared cache, no help.
1436925410
The Aaron
Roll20 Production Team
API Scripter
Permalink for 2186824 Quote
Are you on the Dev server or Prod?
1436927280
Thomas C.
Pro
Permalink for 2186936 Quote
Prod
1436929071
OldSchoolChris
Permalink for 2187046 Quote
We had some weird dice lag on production tonight.
1436929784
Greg B.
Permalink for 2187080 Quote
Thomas C. said: I see the same (in 5E). No API response. restarted API's, cleared cache, no help. Yep, same issue on prod.
1436932112

Edited 1436932189
[Deleted]
Permalink for 2187187 Quote
Same problem here (on dev). Reset API, Cleared cache and all that, nothing goes into the log when I click a button for a macro that uses HoneyBadger's Powercards or anything else with API.
1436933335
Jeremiah C.
Permalink for 2187244 Quote
Me too. I'll hit the sack and see if it's better in the morning. (I hope cuz we have an in-person session at 0800!!!)
1436950081

Edited 1436950869
DXWarlock
Sheet Author
API Scripter
Permalink for 2188531 Quote
Anyone still having this issue? My campaign has been stuck for quite a while. It spins up fine for the tabletop, but API seems 'dead'. I get the Restarting sandbox due to script changes... Spinning up new sandbox... when I hit save, but none of my scripts on:ready triggers, and no response to commands, or chat events. Speaking of that, is there somewhere to see what shard your running on? I know it was suggested before, but not sure if it was added somewhere and I dont know where to look.
1436979222
[Deleted]
Permalink for 2189367 Quote
Still an issue for me.
1436980702
Riley D.
Roll20 Team
Permalink for 2189441 Quote
Khrain said: Still an issue for me. DXWarlock (William R) said: Anyone still having this issue? My campaign has been stuck for quite a while. It spins up fine for the tabletop, but API seems 'dead'. I get the Restarting sandbox due to script changes... Spinning up new sandbox... when I hit save, but none of my scripts on:ready triggers, and no response to commands, or chat events. Speaking of that, is there somewhere to see what shard your running on? I know it was suggested before, but not sure if it was added somewhere and I dont know where to look. If you guys give me links to the Campaign Details page for the campaigns you are seeing this with I'll be happy to take a look and see what's going on. In general, it does sounds like there was some QuantumRoll lag yesterday in general which might have also affected the API server. I'm looking into it now.
1436983204

Edited 1436983228
[Deleted]
Permalink for 2189576 Quote
Sent. Thanks
1436989171
DXWarlock
Sheet Author
API Scripter
Permalink for 2189879 Quote
Riley D.2 said: If you guys give me links to the Campaign Details page for the campaigns you are seeing this with I'll be happy to take a look and see what's going on. I can give you mine, but it seems mine got a kick in the butt around 4-5am, I was sitting in it working on maps and I have an on:ready that tells me the API started in chat, it popped up out of no where at that time, and I could use scripts again.
1436997716
[Deleted]
Permalink for 2190323 Quote
Working for me now.
1437064439
Yan Kodiac
Pro
Permalink for 2192888 Quote
It looks like the issue should be resolved. Sorry for the inconvenience.