Tokens not loading

I am trying to upload a new token or twelve and when I load any of them, they appear as broken images in my Library. Help?

Hello Dupree, Have you tried both methods of uploading the tokens (browse to file or the drag and drop method)? Which method (if one works) does not work? If you have tried both and still have problems then can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you.

I tried both, neither worked. I'll let you know how all these other steps go. Thank you for getting back at me. 

Bug Report: When I select a file to upload into my Library for tokens, the file uploads, but the image appears as a broken image file in the Library and I cannot use it in my games. This happens when I upload the file using the Browse Folder button or the drag-and-drop method. I attempt to upload a file and it comes up as a broken image as above. Your computer's settings (A good place to find this info if you don't know it is Support Details ): Web Browser - Google Crome Browser Version -&nbsp;Version 44.0.2403.107 m Operating System - Windows Windows Vista Javascript - enabled Anti-virus software - Microsoft Security Essentials List of any browser add-ons or extensions enabled - None You can optionally include screenshots by using the "Attach a File" link when submitting a post. A Console Log from the moment you logged into the page through when you encountered the issue. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-N4rT-GhE0K4LJ4zTB64Bkmk5xSsA8M7MPSk1qY82nAQ='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1437884211:29 70 app.js?1437884211:29 TOUCH SUPPORTED: false app.js?1437884211:29 USING WEBGL ACCELERATION... app.js?1437884211:29 WEBGL STARTUP SUCCESS app.js?1437884211:24 select app.js?1437884211:24 Switch mode to select app.js?1437884211:39 Initializing new dice engine with randomness... app.js?1437884211:39 Using random entropy app.js?1437884211:42 Compiling sheet... app.js?1437884211:42 Found rolltemplate: 5eDefault app.js?1437884211:42 Finding sheet rolls... app.js?1437884211:43 window resize app.js?1437884211:30 Final set zoom! app.js?1437884211:29 UPDATE GL SIZE! app.js?1437884211:30 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png</a>'. This content should also be served over HTTPS. app.js?1437884211:35 Final page load. app.js?1437884211:35 Auth'ed. app.js?1437884211:35 Go post auth! app.js?1437884211:35 initial setup app.js?1437884211:35 Got players value... app.js?1437884211:35 joining game... app.js?1437884211:33 Player -Jp6p9N8mnPGsGtHqhup is offline... app.js?1437884211:33 Player -JpJ3HryZWxF7Esk53b1 is offline... app.js?1437884211:33 Player -JpTxzhJoknq98yBV8RK is offline... app.js?1437884211:33 Player -Jq4fZLMlgU7SDLe4RUL is offline... app.js?1437884211:33 Player -JtYvfT2VoqBZ1R80Pw5 is offline... app.js?1437884211:33 Player -Jty3naCMp3Rs3DcUgY5 is offline... app.js?1437884211:33 Player -Jv6C74O1-QbLz-xU3wz is offline... app.js?1437884211:35 Deferred finish joining... app.js?1437884211:29 Firebase Online app.js?1437884211:33 I think I should be first? app.js?1437884211:33 FIRST PLAYER: -Jp6p9N8mnPGsGtHqhup app.js?1437884211:38 refershing page listings! 8app.js?1437884211:32 Full load page! app.js?1437884211:35 We have 20 pages app.js?1437884211:42 Refresh Journal List! app.js?1437884211:42 Search took 9ms app.js?1437884211:35 Scan for new plays! app.js?1437884211:35 handle page changes app.js?1437884211:35 false app.js?1437884211:35 init active page! app.js?1437884211:33 activate page! app.js?1437884211:33 FULLY ACTIVATE VIEWS FOR PAGE. app.js?1437884211:41 initiatlizing video chat app.js?1437884211:41 Connecting to WebRTC <a href="https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?14379147245" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?14379147245</a> Failed to load resource: the server responded with a status of 403 (Forbidden) <a href="https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?14379149125" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?14379149125</a> Failed to load resource: the server responded with a status of 403 (Forbidden) app.js?1437884211:32 Graphics: 53 app.js?1437884211:32 Paths: 44 app.js?1437884211:31 Do refresh link cache! app.js?1437884211:38 refershing page listings! app.js?1437884211:42 Refresh Journal List! app.js?1437884211:42 Search took 59ms app.js?1437884211:32 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5226283/xrwo2sBEFFQv7qcY6mTxrg/thumb.jpg?14084222635" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5226283/xrwo2sBEFFQv7qcY6mTxrg/thumb.jpg?14084222635</a> to <a href="https://s3.amazonaws.com/files.d20.io/images/5226283/xrwo2sBEFFQv7qcY6mTxrg/max.jpg?14084222635" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5226283/xrwo2sBEFFQv7qcY6mTxrg/max.jpg?14084222635</a> app.js?1437884211:28 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?1437914724" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?1437914724</a> app.js?1437884211:28 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?1437914912" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?1437914912</a> app.js?1437884211:33 Reorder by ZORDER 7app.js?1437884211:36 Updating character sheet values app.js?1437884211:33 Reorder by ZORDER app.js?1437884211:36 Updating character sheet values app.js?1437884211:32 setting src app.js?1437884211:36 Updating character sheet values app.js?1437884211:28 Cols: 2 Rows: 1 app.js?1437884211:28 Took 1ms to generate cache. 2app.js?1437884211:36 Updating character sheet values <a href="https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?1437914724" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068322/MHkwfFRAwjooQITroVbr9A/thumb.gif?1437914724</a> Failed to load resource: the server responded with a status of 403 (Forbidden) <a href="https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?1437914912" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11068365/OSQ2Ml-mxlYn2qFcck53sw/thumb.gif?1437914912</a> Failed to load resource: the server responded with a status of 403 (Forbidden) app.js?1437884211:36 Updating character sheet values app.js?1437884211:41 Connected to session app.js?1437884211:41 Someone just connected. app.js?1437884211:41 It's us? 14app.js?1437884211:36 Updating character sheet values v2.js:1 Mixed Content: The page at '<a href="https://marketplace.roll20.net/library/?inapp=true" rel="nofollow">https://marketplace.roll20.net/library/?inapp=true</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://app.roll20.net/js/textboxlist/close.gif" rel="nofollow">http://app.roll20.net/js/textboxlist/close.gif</a>'. This content should also be served over HTTPS. v2.js:15 13769098 v2.js:15 Uploading a size: 100x100 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 0 v2.js:15 Uploading a size: 200x200 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 20 v2.js:15 Uploading a size: 512x512 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 40 v2.js:15 Uploading a size: 2048x2048 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 60 v2.js:15 Uploading a size: 10000x10000 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 80 yourlibrary.js:247 [object Object] <a href="https://s3.amazonaws.com/files.d20.io/images/11072395/GFfJ687bp_4KiDjXkesIKw/thumb.gif?1437922707" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/11072395/GFfJ687bp_4KiDjXkesIKw/thumb.gif?1437922707</a> Failed to load resource: the server responded with a status of 403 (Forbidden) yourlibrary.js:101 [object Object] v2.js:1 Mixed Content: The page at '<a href="https://marketplace.roll20.net/library/?inapp=true" rel="nofollow">https://marketplace.roll20.net/library/?inapp=true</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://app.roll20.net/js/textboxlist/close.gif" rel="nofollow">http://app.roll20.net/js/textboxlist/close.gif</a>'. This content should also be served over HTTPS. v2.js:15 DROP ON FILE UPLOAD v2.js:15 13769115 v2.js:15 Uploading a size: 100x100 v2.js:15 Reader load! v2.js:15 img load! v2.js:15 200 v2.js:15 0 v2.js:15 Uploading a size: 200x200 v2.js:15 Reader load! v2.js:15 img load!

Thank you for the information Dupree. I'm going to bump this up to more technically skilled people to look at.

Thanks Pat S. as I am also unable to place tokens of anysort. Thanks

It has never had a problem before. Why all of a sudden no on .gif?

Also, if GIF isn't supported, why when I set to upload an image file does it read as follows: Drop a file to add it to Your Library (JPG, PNG, GIF)

PNG works...but ya. Might want to change your script so people don't think they can continue to use gifs. I'm just glad all the ones I've already loaded haven't crashed out for some reason, forcing me to reload everything.&nbsp;

Dupree, can you provide the image you are trying to upload?

No problems. I converted it to png. Thanks for the help.

Bummer, I have this same issue, and I wish I didn't have to change the file format since all of my monster tokens are in gif format. Very strange, I have been using gifs for over a year, then stopped working all of a sudden a week ago. Oh well.

Same here. But they say nothing changed, so...yup. Ok.

Hi Guys, I have the same problems with (not animated) .GIFs. They always worked and now they simply do not work anymore... I also tried to upload an old file that was working perfectly and now it doesn't... Please fix it...

They want you to use PNGs instead.