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Can't join game

1440414573

Edited 1440416834
Can't join game.  I click "join game" and I am getting a lot of broken image links and no frames. See below:  I've done all the things asked of me in the "Solving Technical Issues" wiki page. My computer settings:  Chrome, Version 44.0.2403.157 m, Windows 8.1, javascript is enabled, Antivirus - McAfee, All extensions disabled. Console settings are in screen shot.
yeah, this is happening for me too, can't join any game, if it's a problem on Roll20, hope it gets sorted soon
1440419743
Charlie
Compendium Curator
Also cannot get in - from any of my devices (so not a cache issue) and on any of the browsers we have. I have tried two different games (one I am a PC and one a DM) - nope nope nope. Game in 6 hours :( seems to be working for all other people in the group.
Also getting this issue, tried resetting my cache and using various browsers, as well as changing games.
I am having same iussue, I hope they fix it soon I have game on sunday and we are going to playing on Roll20 :(
left it for a bit, to see if they fixed it, nope, still keeps going to editor.... I have game in 10 hours, they best fix it lol
Same here
Yea same problem I'm so glad its not just me.
Same problem here but i have a game in an hour =/
1440431617

Edited 1440431743
Same problem, reproduced on four different browsers across two different computers.
Yeah... my game starts in three hours.   Hopefully it'll be fixed by then, but nobody official has even acknowledged there's a problem yet.
So what's happening here is you aren't able for some reason to resolve the hostname of our CDN (Cloudfront). Where are you all located geographically, and/or what is your ISP? Last time this happened it was due to an ISP having issues and everyone having the problem was in the same area (weird, I know).
I am in Derby, England.  My Internet Service Provider is British Telecom (BT)
1440432741

Edited 1440432764
When I attempt to join the game, I get a largely blank screen with this error: “Encoding::UndefinedConversionError: "\xC3" from ASCII-8BIT to UTF-8”. Additionally, the HTTP status is 500 for “ <a href="https://app.roll20.net/editor/”" rel="nofollow">https://app.roll20.net/editor/”</a> . My ISP is located in West Texas. (AT&T)
Getting a simmaler problem , trying to open my game ( I GM) and all I am getting is this error &nbsp;
That's just started for me too. &nbsp;Hopefully a sign it is getting fixed :D
LA , Ca USA and Encoding::UndefinedConversionError: "\xC3" from ASCII-8BIT to UTF-8 is the same error I get
I'm just going to guess that they're trying to fix the problem and somebody missed a “#encoding: utf-8” at the top of a file. :)
I'm also in England, was working earlier, about 12 or so hours ago, now which ever device I try ( tried, Desktop, Laptop and Ipad) it goes to screen which in address says editor.
Same here. Brazil Getting a simmaler problem , trying to open my game ( I GM) and all I am getting is this error &nbsp;
Mine just loaded, it appears properly.
It's gone back to the original problem
UK Wales Newport so it looks like Europe or the UK having problems.
The "Encoding::UndefinedConversionError: "\xC3" from ASCII-8BIT to UTF-8" issue should be resolved now. We are still working on the other, original issue.
Bridgend, Wales
Jamie W. said: It's gone back to the original problem same here back to original problem.&nbsp;
1440434401

Edited 1440434466
Same issue as Jamie W. and my game starts in 20min. O well guess we will be going back to the good old days with real dice and describing things... till everything back up of course :)
My ISP is also BT
Scottish Borders reporting in for the original bug. ISP is BT.
england leeds ISP is BT as well.
Ok looks like the origional problem is fixed for me
Fixed for me :)
Fixed! &nbsp;Thanks Dev Team. &nbsp; Much relief. &nbsp;I was worried all my work wasn't going to be seen. Phew!
Yey its working again Thank you Dev team &lt;33
Thank you Devs
Yep, as most of you have already seen, we have resolved the issue. Everything should be back to working again!