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gifs not working in My Library

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. gifs not working in My Library
1441633917
Mike
Permalink for 2391325 Quote
I have a couple monster tokens I made as gifs, and when I uploaded them, they didn't load.  I converted them to pngs, uploaded them, and they worked.  I'd rather use gifs since they are smaller in size the overwhelming majority of the time.
1441641632

Edited 1441641655
Lithl
Pro
Sheet Author
API Scripter
Permalink for 2391663 Quote
Have you tried JPG? JPG is a compressed format like GIF is, but the JPG compression does not lose quality in the same way. (Of course, if you require transparency, then JPG is a no-go.)
1441647128
Yan Kodiac
Pro
Permalink for 2391956 Quote
@Mike GIF should work.&nbsp;<a href="https://wiki.roll20.net/Image_Best_Practices_for_Roll20" rel="nofollow">https://wiki.roll20.net/Image_Best_Practices_for_Roll20</a> . Do you get any error message when it failed to upload? &nbsp;You also might take Brian's suggestion.
1441659468

Edited 1441659718
David T.
Permalink for 2392631 Quote
I'm having&nbsp;a similar&nbsp;problem. My gifs are uploading I think, then all I see in the library is an image icon, the square with an x in the middle. Not what I uploaded. No error or anything. A friend is having the same issue. Any ideas? Edit: I cant use jpg, because I need transparency in the images.
1441660430
Pat S.
Forum Champion
Sheet Author
Permalink for 2392689 Quote
David, I would recommend converting the gifs to pngs since you need transparency.
1441681017
David T.
Permalink for 2393757 Quote
Converting to PNG worked, Thanks.
1441710779
Mike
Permalink for 2394734 Quote
I wasn't receiving any error message. &nbsp;The images have transparency, so it needs to be either gif or png. &nbsp;I do have some older files in my library that are gifs and they are working fine. &nbsp;It seems like it is just a problem with new uploads that are gifs.
1441733587
Yan Kodiac
Pro
Permalink for 2395602 Quote
@Mike, I would just use PNG in the mean time. You should be able to convert images to PNG without much of an issue. I'll look into what is causing the issue with GIF's in the mean time.&nbsp;
1441739986
Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Permalink for 2395936 Quote
Mike, the issue is a bad reference after GIF files are converted to JPG to be used inside Roll20. If you drag and drop the GIF directly onto the table top from outside of the app, and not from your libary it will work around the problem until we're able to fix the issue.
1441782057
Suburban Duke
Permalink for 2398750 Quote
Thank you for working on this I am having the same problem, to get my tokens and transparencies working I have to keep adding gifs and it is cloggin up my library. &nbsp;I will try converting to pngs
1441809282
Mike
Permalink for 2399350 Quote
Alright. &nbsp;Thanks for the update and workaround.
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