Marketplace Issue

I'm sure I am missing something obvious but I can't purchase anything in the Marketplace for the life of me. I'm using an up to date version of Chrome on Windows 10 and have double checked that JavaScript is enabled and disabled extensions etc.(However I have also tried IE on the same system, as well as IE on a Windows 7 desktop, and even Safari on my phone; all produced the same issue) and when I try and purchase any of the modules etc. for The Strange I can get as far as the submit payment popup, but when I click the button nothing happens. It doesn't even act like it is loading, it's completely unresponsive. I'm completely at a loss so any help would be appreciated!  Here's what is showing up in the log: XMLHttpRequest cannot load javascript:void(0);. Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https, chrome-extension-resource.

Before we dive into the guts of the issue, we're going to need you to do a few things for us, things that sometimes fix issues for users before more extensive troubleshooting is needed.  Can you please follow Steps 1-3 of our Solving Technical Issues checklist to see if one of those components is causing the problem? You've mentioned doing some of these steps, but we can only help if we can recreate your issue, so it is important that you follow all the steps. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information to further assist you.

Sorry, I might be confused. I've already gone through the Solving Technical Issues checklist as directed by support, and I'm not sure what additional information is needed from Step 4? Do you mean I should I do that for more than Chrome and Windows 10 as I did above? Like I said the issue is occurring in Windows 10 on both Chrome and IE, on Windows 7 IE on another network and PC, and also when I try it through Safari my mobile.

One more detail, apparently purchasing Sets works just fine. This issue seems to only occur with attempting to purchase Modules.

I mean you should see if clearing the cache (Step 3, something you didn't mention having done) fixes your issue, and if it doesn't please move on to step four and doublecheck you've provided all the information it asks for, along with supplying a web console log that covers everything from login to Roll20 through attempting to purchase a module.

I'm looking into this right now William A.

Ryan, here is another User reporting same-sounding issue (user cannot purchase Module), <a href="https://app.roll20.net/forum/post/2460503/marketpl" rel="nofollow">https://app.roll20.net/forum/post/2460503/marketpl</a>...

William, this issue should be fixed. Let us know if it's not.

Works perfectly, thanks guys!

Thanks for the update William. Since your issue has been fixed I'll close this thread now. Any further issues feel free to make a new thread.