Not able to change to paypal for my current plan

I want to renew my subscription by using PayPal. There are currently no option to change payment method for the current plan/invoice, I get the PayPal option if I change the plan to PLUS Account. Do I have to wait until my subscription expires? I think it should have been expired already.

Sun, please email the Devs at <a href="mailto:Team@roll20.net" rel="nofollow">Team@roll20.net</a> about what your issue is. Do not post any personal info.

I wondered about this as well (wanted to switch my payment source from my CC to Paypal). They emailed me back and told me that I had to cancel my subscription first and then re-up using Paypal. No way to just switch it while the account is still active (they also said that my campaigns, uploads, and scripts wouldn't be affected, but I'm nervous about it so I haven't tried doing it).

Alex, If you cancel you subscription, it remains active for the length you previously subscribed. If you subscribed for a length of time then it would remain active till it became time to resubscribe. Do not delete your account just unsubscribe then resubscribe with your new information. The devs can answer any questions about accounts better and in more detail so if you are not sure then just ask them in an email.

Gotcha. Thanks for the additional info!

Don't be nervous&nbsp; Alex C. - it is the same when anyone's subscription ends. Your account may revert to the Basic tools and storage space, but I can assure you all of the Pro work you have done remains and will in fact "turn back on" so to speak once you are at the Pro level again. Your access changes but the account retains the info.

Hi&nbsp; Sun - the information provided above is correct. If you have any additional questions about your subscription, please do email us as Pat suggested. I moved this thread to the Specific Use forum as it is not a bug and since we answered your question, I will close the thread. Please feel free to start a new one if you need additional help!